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Concierge ~ Senior Living Community ~ Mission Viejo
Part-time
Pay Range: $18.00 - $22.00
Non-exempt
Shifts Available
- 7:00am - 4:30pm
- 10:30pm - 7:00am - Overnight
Make a difference by providing great care and love for our treasured residents
At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes, and be ourselves changed for the good in the process. So, we seek great hearts, other people like us, who care and want to do work that matters. We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.
JOB SUMMARY
Greet and assist visitors, families, residents; answer telephone, providing information and taking messages as required; sort and distribute mail; type files, stuff envelopes, and handle correspondence. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.
BENEFITS
- Health Insurance offerings such as medical, dental, and vision insurance
- Other Insurance offerings such as life, disability, accident, and critical illness insurance
- 401k plan with matching
- HSA options
- Employee assistance programs
- Paid sick, vacation and birthday!
- Career development programs and opportunity for advancement
- Charitable and philanthropic opportunities
- Tuition Reimbursement
- Free shift meal!
https://www.morningstarseniorliving.com/careers/
POSITION OVERVIEW
- Greet visitors and family members and provide non-confidential information requested.
- Answer the telephone promptly using the appropriate greeting for the community.
- Sort mail and distribute to appropriate departments.
- Type and file correspondence and other information as needed.
- Adhere to and interpret resident’s rights.
- Adhere to and interpret the personnel policies.
- Use of computers, calculators, copy machines, postage machines, etc.
- Express concern and compassion for residents and families.
- Escort people, if necessary, to resident’s suites and other areas.
- Other duties as assigned.
QUALIFICATIONS
- Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
- Experience: at least one year preferred of front desk/reception related experience.
- Education: High school or equivalent preferred but not required.
- Job Knowledge: Typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment. Be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census.
- Other: Be friendly, courteous, patient, understanding, and work well with people including staff, residents, and families. Meet deadlines, organize, and prioritize the work load.
*Team members who are scheduled to work 24 or more hours per week are eligible for benefits, families of said team members will also be eligible.
EEO
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Hair Stylist
Schedule: Part-time , flexible schedule 10-20 hours per week
Pay Range: $28-30 per hr, non-exempt
Make a difference by providing great care and love for our treasured residents!
At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes, and be ourselves changed for the good in the process. So, we seek great hearts, other people like us, who care and want to do work that matters. We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.
Summary
The Hair Stylist operates the community salon and provides professional hair care services to residents in a warm, patient, and dignified manner. This role is as much about connection as it is about cosmetology — for many residents, a weekly salon visit is a cherished ritual that supports confidence, self-esteem, and overall wellbeing. The Hair Stylist delivers quality services adapted to the needs of older adults, including residents with mobility limitations and memory impairment, while maintaining a clean, safe, and welcoming salon environment.
Responsibilities
- Provide professional hair services to residents, including shampooing, cutting, styling, roller sets, blowouts, permanents, and color services as requested
- Offer barbering services (men's cuts, beard trims) as licensure allows
- Adapt techniques and pacing to accommodate residents with limited mobility, wheelchairs, sensory decline, or cognitive impairment, coordinating with care staff as needed for transfers and escorts
- Manage the salon appointment schedule; coordinate with care staff, activities calendar, and families to schedule services
- Maintain accurate service and payment records per community billing procedures
- Sanitize tools, stations, and equipment in compliance with state board of cosmetology regulations and community infection-control policies
- Maintain salon inventory; notify management of supply and equipment needs
- Report changes in resident condition, skin/scalp concerns, or safety observations to the Wellness Director or nursing staff
- Build rapport with residents and families; treat every appointment as an opportunity for meaningful engagement
- Participate in community events (e.g., special-occasion styling for holidays, photos, celebrations) as scheduled
- Comply with all community policies, safety procedures, and resident rights standards, including confidentiality (HIPAA)
- Other duties as assigned
Qualifications
Required:
- Active, unencumbered cosmetology license in the state of [State] ([verify state-specific title and any barbering endorsement needed])
- Minimum [1–2] years of experience as a licensed stylist
- Proficiency in services popular with older clientele, including roller sets, permanents, and traditional styling
- Ability to pass background check and pre-employment screening per company and state assisted-living regulations
- Strong interpersonal skills: patience, warmth, and genuine enjoyment of working with seniors
Preferred:
- Prior experience serving senior clients or working in a senior living, healthcare, or home-service setting
- Experience or training in working with individuals with dementia or memory impairment
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Marketing/Sales Associate
Full-time
Pay Range: $23.00 - $26.00 + Bonus
Non-exempt
Schedule: Sunday - Thursday
Make a difference by providing great care and love for our treasured residents!
At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes and be ourselves changed for the good in the process. So, we seek great hearts, other people like us, who care and want to do work that matters. We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.
JOB SUMMARY
The Community Relations Associate is responsible for communicating with residents, families, internal staff and outside agencies as required, conducting tours, solving family problems, completing and maintaining admission records and documents, and working with referral agencies, organizations and institutions. Through all relationships the individual in this role should represent MorningStar professionally to achieve move-ins and to contribute to occupancy goals. This is a goal-oriented position that is rewarded with commission incentives.
BENEFITS
- Health Insurance offerings such as medical, dental, and vision insurance
- Other Insurance offerings such as life, disability, accident, and critical illness insurance
- 401k plan with matching
- HSA options
- Employee assistance programs
- Paid sick, vacation and birthday!
- Career development programs and opportunity for advancement
- Charitable and philanthropic opportunities
- Tuition Reimbursement
- Free shift meal!
https://www.morningstarseniorliving.com/careers/
POSITION OVERVIEW
· Conduct tours of the community for potential residents, families, outside visitors, and representatives from placement agencies and organizations.
· Attend and participate in in-service educational programs; particularly those that relate to the psychosocial needs of the elderly, community resources, and admission requirements (Title XVIII and Title XIX). (as necessary)
· Learn & practice MorningStar’s 7 Steps for Relationship Selling.
· Participate in lead management keeping prompt follow up to all phone calls, emails and in person tours. Assist in taking steps to advance and close sales.
· Conduct a walkthrough of suite to ensure it is in good condition before resident arrives by working with Maintenance and Housekeeping departments.
· Provide consistent new resident welcome and orientation practices, including welcome baskets, Resident Ambassador Introductions, etc.
· Communicate to all departments all necessary information on new residents.
· Schedule details for move-ins/move-outs such as elevator availability, delivery areas, mealtimes, etc. to avoid conflict with scheduled activities.
· Assist Director of Community Relations in planning and implementing marketing events.
· Actively work to retain all residents, assisting Director of Community Relations, Wellness Director and Executive Director in this effort.
· Maintain professional confidentiality.
QUALIFICATIONS
- Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
- Education: Minimum high school diploma, two years or more of college preferred.
- Job Knowledge: Community resources and needs; ability to handle inquiries and relate to perspective residents; awareness of community services and cost structures; knowledge of related services available throughout the community; ability to handle confidential information and admission records; possess judgement capabilities; ability to drive, and conduct tours of the community. Must be computer literate and have the ability to learn Resident/Marketing software.
- Other: Work well with people including staff, residents, families and outside community; communicate the services of the facility to prospective residents and the community, must be personable, friendly and work independently.
*Team members who are scheduled to work 24 or more hours per week are eligible for benefits, families of said team members will also be eligible.
EEO
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Sales/Marketing Director
Fulltime - Salary
Pay Range: $84,000 - $87,000 plus Bonus Plan
Exempt
Schedule: Tuesday - Saturday or Sunday - Thursday
Make a difference by leading the team in introducing and welcoming new treasured residents!
At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes, and be ourselves changed for the good in the process. So, we seek great hearts, other people like us, who care and want to do work that matters. We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.
JOB SUMMARY
The Director of Community Relations is an active selling director role responsible for maintaining and growing occupancy levels. The DCR leads the community sales effort under the direction of the Executive Director by executing established sales processes and managing day-to-day sales activities, doing so in a manner that demonstrates our core values of honesty, respect, kindness, goodness, fairness, and love.
BENEFITS
- Health Insurance offerings such as medical, dental, and vision insurance
- Other Insurance offerings such as life, disability, accident, and critical illness insurance
- 401k plan with matching
- HSA options
- Employee assistance programs
- Paid sick, vacation and birthday!
- Career development programs and opportunity for advancement
- Charitable and philanthropic opportunities
POSITION OVERVIEW
Driving Revenue:
- Building customer focused relationships with leads and prospects by advancing the opportunity through the sales process and gaining customer commitment
- Track leads, keep accurate records on all leads and all sales activities using a CRM.
- Develop long-range and short-range marketing plans, establish goals and objectives focused to meeting established targets for lead and lease conversion.
- Make outbound sales calls to potential leads with the intention of scheduling a community visit.
- Handle financial arrangements related to admissions and acquire necessary information and documentation.
- Facilitates and coordinate the Resident Assessment.
- Ensures all state mandated paperwork and forms are completed by the designated due dates.
External Business Development:
- Promote and facilitate on and off-site events that drive lead generation and community tours.
- Generate leads and move-ins from targeted referral sources.
- Conduct quarterly competitive market analysis of established communities and new/upcoming communities.
- Analyze data and provide competitive analysis information and consultation, and recommendations regarding market rates.
- Review and analyze available sales data for the community and the market and use this data to create strategic plans to achieve sales metrics.
- Manage the community marketing budget and maintain promotional branded materials.
Leadership:
- Carry out supervisory responsibilities of all sales team members, including interviewing, hiring, and training sales teammates.
- Provide leadership and motivation to the sales team through training and positive reinforcement.
- Pull management reports on sales activities, leads, move ins, conversions, and critical success factors.
- Conduct weekly strategy and advisory meetings with the Executive Director and the Regional Vice President of Sales
- Additional duties as assigned.
QUALIFICATIONS
- Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect
- Experience: At least 2 years of direct sales experience, with a proven track record of success in achieving set sales goals and initiatives
- Job Knowledge:
- Exceptional persuasive problem-solving skills
- Superlative communication and interpersonal skills, with the ability to write and converse in the English language
- Ability to handle multiple priorities effectively.
- Travel Requirements: Ability to travel within the local market to attend various events for the purpose of developing relationships and lead generation.
- Education: Two years or more of college preferred
*Team members who are scheduled to work 24 or more hours per week are eligible for benefits, families of said team members will also be eligible.
https://www.morningstarseniorliving.com/careers/
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Concierge ~ Senior Living Community ~ Pasadena
Full tine & Part Time
Pay Rate: $22.00
Schedule:
- 8:00am - 4:30pm - Days Vary
- 12:00am - 8:30am Overnight NOC shift - Saturday & Sunday
Make a difference by providing great care and love for our treasured residents
At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes, and be ourselves changed for the good in the process. So, we seek great hearts, other people like us, who care and want to do work that matters. We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.
JOB SUMMARY
Greet and assist visitors, families, residents; answer telephone, providing information and taking messages as required; sort and distribute mail; type files, stuff envelopes, and handle correspondence. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.
BENEFITS
- Health Insurance offerings such as medical, dental, and vision insurance
- Other Insurance offerings such as life, disability, accident, and critical illness insurance
- 401k plan with matching
- HSA options
- Employee assistance programs
- Paid sick, vacation and birthday!
- Career development programs and opportunity for advancement
- Charitable and philanthropic opportunities
- Tuition Reimbursement
- Free shift meal!
POSITION OVERVIEW
- Greet visitors and family members and provide non-confidential information requested.
- Answer the telephone promptly using the appropriate greeting for the community.
- Sort mail and distribute to appropriate departments.
- Type and file correspondence and other information as needed.
- Adhere to and interpret resident’s rights.
- Adhere to and interpret the personnel policies.
- Use of computers, calculators, copy machines, postage machines, etc.
- Express concern and compassion for residents and families.
- Escort people, if necessary, to resident’s suites and other areas.
- Other duties as assigned.
https://www.morningstarseniorliving.com/careers/
QUALIFICATIONS
- Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
- Experience: at least one year preferred of front desk/reception related experience.
- Education: High school or equivalent preferred but not required.
- Job Knowledge: Typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment. Be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census.
- Other: Be friendly, courteous, patient, understanding, and work well with people including staff, residents, and families. Meet deadlines, organize, and prioritize the workload.
*Team members who are scheduled to work 24 or more hours per week are eligible for benefits, families of said team members will also be eligible.
EEO
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.