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Job Summary:


Seeking a qualified RN specializing in Labor and Delivery to provide exceptional patient care in a high-risk obstetric setting. This travel position offers opportunities to work in a dynamic environment with a dedicated team.

Responsibilities:

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  Assess maternal and fetal health to identify high-risk conditions.
  
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  Monitor fetal heart rates using intermediate fetal monitoring techniques.
  
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  Administer medications and treatments following clinical protocols.
  
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  Perform cesarean sections and assist with other obstetric procedures.
  
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  Collaborate with multidisciplinary teams to ensure safe delivery and postpartum care.
  
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  Document clinical findings accurately using the EMR systems (Centricity and Meditech).
  

Qualifications:

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  Valid RN license with at least 1 year of recent Labor and Delivery experience.
  
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  Current BLS, ACLS, and NRP certifications.
  
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  Demonstrated proficiency in intermediate fetal monitoring techniques.
  
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  Strong interpersonal skills; bilingual candidates preferred.
  
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  Ability to work flexible hours, including weekends and on-call shifts.
  
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  Experience performing common obstetric procedures.
  

Benefits & Growth:

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  Enhance your skills in a supportive, high-volume obstetric unit.
  
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  Opportunity to join a professional team committed to patient-centered care.
  
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  Develop expertise working with high-risk pregnancies in a fast-paced environment.
  

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  Day 1 Medical, Dental, and Vision insurance
  


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  Travel reimbursement for assignments
  


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  Paid sick leave and additional valuable benefits
  


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  Access to our $1,000 Inspire a Friend Referral Program
  

Choosing TactStaff means partnering with a team that understands the unique demands and rewards of

Labor and Delivery

. We're here to provide you with meaningful assignments that support your professional growth while ensuring each role is a step toward achieving your long-term career goals.

Apply today to experience how TactStaff can elevate your

Labor and Delivery

career!

Customer Experience Specialist

At CJ Foodville USA, home of TOUS les JOURS, we are more than a place to enjoy pastries and coffee. We are a neighborhood bakery caf where warmth, quality, and connection come together through our distinctive K-bakery experience, featuring freshly baked breads, pastries, cakes, and beverages.

As our franchise network continues to grow, we are committed to delivering a consistent and positive experience at every bakery caf. We are seeking a customer-focused and highly organized Customer Experience & Satisfaction Specialist to manage customer inquiries, coordinate issue resolution, and help us better understand and respond to customer feedback.

The Customer Experience Specialist is responsible for the day-to-day management of customer inquiries, complaints, compliments, and feedback received through the company's customer service channels.

This position communicates directly with customers, gathers relevant information, documents each case, and coordinates with bakery cafs and internal departments to support timely and appropriate resolutions. The Specialist also tracks recurring concerns, maintains customer service records, and prepares regular reports on customer satisfaction and common experience issues.

This is a hands-on role for someone who is empathetic, detail-oriented, and comfortable managing multiple customer cases in a fast-paced environment. The ideal candidate takes ownership of follow-up, communicates professionally, and remains calm when handling sensitive or escalated concerns.

Essential Duties and Responsibilities

• Monitor designated customer service channels, including email, website submissions, customer surveys, and other feedback platforms.
• Respond to customer questions, complaints, compliments, and requests within established response-time standards.
• Gather the information needed to investigate customer concerns, including bakery location, date and time of visit, purchase details, photographs, receipts, and other relevant documentation.
• Accurately enter, categorize, and maintain customer cases in the company's tracking or ticketing system.
• Coordinate with Operations, Quality Control, Marketing, Digital Experience, Supply Chain, and bakery leadership to research and resolve customer concerns.
• Follow up with internal partners and bakery cafs to keep cases moving toward resolution.
• Prepare clear, empathetic, and accurate customer responses using approved messaging and brand guidelines.
• Escalate food safety, allergen, product quality, employee conduct, legal, security, media, or reputational concerns to the appropriate internal team.
• Communicate approved resolutions, service-recovery options, or next steps to customers.
• Confirm that cases are properly documented and closed once all necessary follow-up has been completed.
• Maintain professional and confidential records of customer interactions.

Customer Satisfaction Tracking and Reporting

• Categorize customer feedback by bakery, issue type, product, channel, and resolution status.
• Maintain accurate trackers for open cases, overdue follow-ups, escalated concerns, and completed resolutions.
• Compile weekly and monthly summaries of customer inquiries, complaint volume, response times, resolution status, and recurring themes.
• Track available customer satisfaction measures, such as survey results, satisfaction scores, or Net Promoter Score.
• Identify repeated concerns or sudden increases in complaints and promptly notify the Director of Communications.
• Provide supporting details and examples to help internal teams understand common customer pain points.
• Assist with customer surveys and other feedback-collection activities.
• Verify the accuracy of customer experience data before reports are distributed.

Customer Communications and Administrative Support

• Maintain and update approved response templates, FAQs, standard operating procedures, contact lists, and escalation guidelines.
• Draft routine customer notices, follow-up messages, FAQs, and other customer-facing materials as assigned.
• Update customer response language when products, promotions, policies, or operational procedures change.
• Proofread customer-facing communications for accuracy, clarity, grammar, and consistency.
• Help ensure that responses across customer service channels reflect the TOUS les JOURS brand voice.
• Maintain organized electronic files and supporting documentation for customer cases.
• Participate in regular check-ins with internal teams to review open cases and outstanding follow-up items.
• Provide administrative and communications support for customer experience initiatives as needed.
• Perform other related duties as assigned.

Qualifications

• Bachelor's degree in Communications, Business, Hospitality, Marketing, or a related field preferred, or an equivalent combination of education and professional experience.
• Three or more years of experience in customer service, guest relations, customer support, complaint resolution, communications, or a related field.
• Experience responding directly to customer questions, complaints, and escalated concerns.
• Excellent written and verbal communication skills, with the ability to communicate clearly, professionally, and empathetically.
• Strong organizational skills and attention to detail.
• Demonstrated ability to manage multiple cases, deadlines, and follow-up items simultaneously.
• Sound judgment and the ability to recognize when an issue requires immediate escalation.
• Experience using CRM systems, customer service ticketing tools, feedback platforms, or shared case-management systems.
• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
• Ability to compile, organize, and summarize basic customer service data.
• Ability to work collaboratively with bakery operators, franchisees, and corporate departments.
• Experience in the restaurant, bakery, retail, hospitality, or franchise industry is preferred.

Core Competencies

• Customer empathy and service orientation
• Case ownership and follow-through
• Clear and professional communication
• Attention to detail and accuracy
• Organization and time management
• Practical problem-solving
• Sound judgment and appropriate escalation
• Ability to remain calm and professional under pressure
• Collaboration and responsiveness
• Commitment to customer satisfaction and continuous improvement

What We Offer

• A dynamic and collaborative work environment with a mission-driven brand.
• Opportunities for professional growth within a rapidly expanding franchise network.
• A competitive salary and benefits package.
• The opportunity to directly improve the experiences of TOUS les JOURS customers and bakery caf teams.

Front Desk/Night Audit

We are seeking a Front Desk/Night Audit to become a part of our team! The Fairfield Inn & Suites is the premier hotel in Duncan! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

Qualifications:

• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills

Must be willing to work nights, weekends and holidays!

Wireless Sales Manager

Company: PRE-US

Location: Chesterfield, Missouri, 63005

Pay Rate: $20.00

Experience/skills and/or location may influence position wage rate

Function: Corporate

Employment Duration: Full-time

Benefits: Medical, dental and vision insurance, company-paid life insurance, short-term and long-term disability, 401k program, generous paid time off (PTO) program

Description and Requirements

As a Sales Manager, you will lead and motivate a team of experienced Wireless Specialists to achieve sales and business targets. At Premium, you'll enjoy the perks of a culture-centric organization that's thirsty for client success.

What's in it for you?

• Competitive salary and comprehensive benefits.
• Support from a collaborative team environment.

What will you do?

• Lead, coach and develop a team of Sales Associates.
• Maintain staffing levels by supporting recruiting efforts.
• Ensure excellence across all assigned stores.
• Analyze performance data to overcome challenges and capitalize on opportunities.

How will you succeed?

• Leveraging your strong leadership skills.
• Demonstrating your passion for relationship building.
• Tapping into your management experience.
• Identifying creative solutions for complex problems.

What experience should you have?

• Minimum of two years of management experience in the wireless industry, consumer electronics or related category.
• Minimum of three years of wireless, consumer electronics or related sales experience.
• Bachelor's degree preferred.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Assistant Director, One Stop Student Service Center

At The New School, we redefine the boundaries of education, creativity, and innovation. Founded in 1919 and located in the heart of New York City, we are home to over 9,000 students from over 100 countries, offering more than 135 degree and diploma programs across our renowned colleges, including Parsons School of Design, The New School for Social Research, Eugene Lang College of Liberal Arts, Parsons Paris, and the College of Performing Arts. Our progressive, interdisciplinary approach has earned us recognition as one of the most forward-thinking institutions in the world.

The One Stop Student Service Center team provides high quality customer service to support students' academic and financial objectives. The team's partners are Financial Aid, the Registrar's Office, the university Retention Initiative, and Student Accounts. One Stop Counselors are cross-trained to assist with questions and requests regarding billing, payment, financial aid, enrollment verification, transcript ordering, and completion of forms. The team provides assistance in-person, by phone, and by email.

The Assistant Director reports to the Director in delivering exceptional service while driving operational improvement. This role balances student-facing support, leadership, knowledge management, and process innovation. The ideal candidate is comfortable assisting students directly, supervising Student Assistants, and streamlining workflows. Success in the role requires a student service orientation, kindness, accuracy, meticulous attention to detail, and enthusiasm for system improvement.

Core Capabilities, Primary Duties, and Responsibilities

Student Service & Coverage

• Provide support to students via email, phone, and in-person meetings regarding billing, payment, financial aid, student records, and housing.
• Troubleshoot and resolve a wide variety of student issues to point of resolution.
• Develop and maintain a comprehensive understanding of the University's policies and procedures in relation to financial aid, billing, payment, registration, and student records, and demonstrates strong ability to explain and effectively counsel students on navigating these processes.
• Document history of each student service interaction in Banner or Stellic.
• Provide outstanding customer service to students and families, approaching every encounter professionally and with a welcoming and caring attitude.
• Serve as primary backup to the Director; assume Director responsibilities during Director's absences, including decision-making on urgent escalations and team coordination.

Student Assistant Supervision & Development

• Recruit, hire, train, and manage the student assistant team; create schedules in collaboration with campus partners.
• Assign tasks, set performance expectations, provide ongoing feedback, and conduct regular one-to-one meetings.

Knowledge Base & AI Student Service Platform Management

• Assist Director in revising, and updating policies and procedures in Guru, our knowledge base, and also in our AI platform to ensure accuracy and completeness.
• Collaborate with Director, Counselors, and partner offices to maintain current, student-facing information.
• Monitor AI agent responses for accuracy and thoroughness; identify gaps or errors requiring correction.
• Ensure that information in knowledge base is accurate, relevant, and reflective of current institutional practices and regulations.
• Maintain documentation of changes and version control.

Counselor Training & Development in Coordination with Director:

• Assist Director in developing training materials, resource guides, and tip sheets for Counselor team.
• Assist Director with the coordination and management of counselor schedules to ensure appropriate coverage, operational efficiency, and effective student support.

Workflow Improvement & Process Automation

• Identify inefficiencies in current workflows and recommend improvements.
• Explore opportunities to automate routine tasks using Google Workspace tools (Forms, Sheets, Flow) and other automation tools to reduce manual work and improve accuracy.
• Document processes and create standard operating procedures.
• Assist Director with data analysis on service metrics (volume, response time, resolution rate, escalation rate, student satisfaction).

Qualifications

• Education: Bachelor's Degree required.
• Experience: At least four years in higher education, and supervisory experience in a fast-paced, data-driven frontline student support team with multiple service channels is a plus.
• Skills: Exceptional interpersonal and communication skills; attention to detail; strong proofreading skills.
• Customer service orientation: Genuine commitment to helping students solve problems with kindness and efficiency. Excellent problem-solving skills.
• Technology proficiency: Interest in learning new platforms and tools. Strong facility with Banner, Google Workspace, Microsoft Office, and experience with TouchNet, Slate, and call center systems is preferred.
• Mentor and Leadership; Demonstrated ability to manage, develop, and provide feedback to Student Assistants.

Work Mode

This position is primarily in-person and is based on campus to support effective in-person collaboration and engagement. Hybrid work arrangements may be considered on a case-by-case basis, depending on the nature of the role and operational needs. Any such arrangement must be discussed and approved in advance by the appropriate division lead or their designee. #LI-ONSITE

Salary Range

$74,300 - $75,300 per annum

Why Join Us?

This is an extraordinary opportunity to work closely with a visionary leader and contribute meaningfully to a forward-thinking institution that's reshaping the future of higher education. You'll be at the nexus of strategy, operations, and innovation in a role that grows with your impact.

Benefits at The New School

The New School is committed to supporting the well-being and success of our faculty and staff. We offer a comprehensive benefits package designed to meet the diverse needs of our employees and their eligible dependents. Highlights include:

• Health & Wellness: Comprehensive medical, dental, and vision coverage; Employee Assistance Program (EAP)
• Financial Wellness: Retirement plan administered by TIAA; Qualified Transportation Expense Plan
• Work-Life Balance: Paid vacation and sick leave, with accruals starting on your first day; Paid holidays and floating holidays; Workmode & Telework Policy (if applicable)
• Professional Growth: Career advancement and professional development opportunities; Access to university programs, lectures, and events featuring world-renowned speakers and organizations; Tuition waiver benefit for eligible employees and dependents
• Additional Perks: Employee discounts with local vendors and service providers

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The New School recognizes and values the benefits of a diverse workforce.

We look forward to receiving your application!

Superintendent 3 - Sports Commercial Construction (Union)

Location: Kansas City, MO, US, 64106 Best People + Right Culture. These are the driving forces behind JE Dunn's success. By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years. Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection. Role Summary The Superintendent 3 will plan, manage and execute on all aspects of assigned projects with moderate complexity. This position will be responsible for managing the team, planning all construction sequencing and meeting project goals to achieve timely and profitable completion of each project. All activities will be performed in support of the strategy, vision and values of JE Dunn. Autonomy and Decision Making: Makes decisions within defined limits of authority and consults supervisor on other decisions. Career Path: Sr. Superintendent.

Key Role Responsibilities - Core Superintendent Family - Core

Leads all aspects of the company's safety culture and creates awareness by demonstrating commitment to an injury-free environment through individual actions and mentoring others. Investigates safety incidents and retrains staff and needed. Provides management of subcontractors and organization of the overall job and workflow. Manages and oversees company staff, subcontractors, suppliers and programs such as Safety, Quality and EEO for a small project or a major portion of a larger project. Develops work plans for subcontractors and self-performed work. Coordinates and manages the care, custody and control of the project site. Leads various meetings including daily standup and weekly trade meetings. Attends, manages and participates in appropriate progress and/or project OAC meetings. Creates, manages, changes and implements the project's schedule as needed, in conjunction with the Project Manager. May be responsible for tracking and monitoring project budget and costs by using the project management system's cost reports and data from the project manager. Communicates key project information to owners, design team, governing authorities, subcontractors, suppliers and other departments. Follows the project filing and documentation organization system as dictated for the project. Updates drawings, logs, diaries and inspection notebooks. Approves and/or records unit cost information for weekly reports and completes daily reports, logs and tracking reports. Evaluates progress on self-perform work and make adjustments as needed. Manages material and equipment needs for the project. Supports the MOC (Material and Other Costs) and DLSC (Dunn Logistics Service Center) procurement and approval processes. Assists in the selection of the formwork, tools and equipment necessary to complete self-perform operations. Manages timecard approval process to ensure reporting of accurate hours and proper cost codes. Ensures quality compliance through use of specifications, setting quality standards, inhouse QA/QC and outside resources. Supports the project closeouts by supervising pre-punch activities and coordinating activities with the owner, architect and governing authorities. Gains understanding of the project pursuit process and methodology. Participates with the field operations leadership and the project team to put together a project pre plan; implements, monitors and adjusts as needed throughout the project lifecycle. Partners with field leadership to establish field staffing for their assigned project. Partners with project management to identify schedule and costs associated with project changes. Participates in the negotiation process with the owner and architect to gain agreement for project changes. Participates with the project team in preparation and presentation for all project review meetings, including the monthly review process and other key project meetings. Participates in the project buy out meetings with subcontractors and vendors. Understands and applies the terms and conditions of the owner and subcontractor contracts for the project. Responsible for identifying and recruiting top talent. Leads, supports and promotes a culture of diversity and inclusion within JE Dunn. Understands JE Dunn's policy of non-discrimination and ensures positive, proactive implementation throughout the organization.

Key Role Responsibilities - Additional Core Superintendent 3

Manages moderately complex stand-alone projects from start to finish. Manages projects with multiple field supervisors. May play a lead role in project pursuit process. Collaborates with marketing team on related presentations and marketing activities. Develops new business opportunities and generates future work by cultivating and maintaining long-term relationships with clients. Assumes responsibility for management, scheduling, production, safety and quality on their project or their portion of the project. Identifies, understands and actively manages project risks. Utilizes awareness, experience and knowledge to identify problems and recommends solutions for review and implementation by the team. Manages deliverables provided by a variety of internal resources and functions such as IPS, logistics, etc.

Knowledge, Skills & Abilities

Ability to perform work accurately and completely, and in a timely manner. Communication skills, verbal and written (Intermediate). Ability to conduct effective presentations (Intermediate). Proficiency in MS Office (Intermediate). Ability to apply fundamentals of the means and methods of construction management to projects. Knowledge of project processes and how each supports the successful completion of a project. Ability to build relationships with team members that transcend a project. Proficiency in project management and accounting software (Intermediate). Proficiency in required JE Dunn construction technology (Intermediate). Proficiency in scheduling software (Intermediate). Ability to apply Lean process and philosophy (Intermediate). Knowledge of specific trades and scopes of work (Intermediate). Knowledge of self-perform and labor productivity (Intermediate). Ability to manage budgets, maximize profitability and generate future work through building relationships (Intermediate). Knowledge of organizational structure and available resources. Knowledge of layout skill (Advanced). Knowledge of crane flagging and rigging (Advanced). Ability to understand document changes and impact to the project schedule. Ability to build relationships and collaborate within a team, internally and externally.

Education

High School Diploma or GED. Bachelor's degree in construction management, engineering, or related field (Preferred).

Experience

8+ years construction experience. 5+ years field supervision experience. Experience with Lean principles (Preferred). Demonstrated success leading complex, high-value sports projects with a value exceeding $200M.

Working Environment

Valid and unrestricted drivers license required Must be able to lift at least to 50 pounds May require periods of travel and/or relocation May be exposed to extreme conditions (hot or cold) Must be willing to work non-traditional hours to meet project needs Frequent activity: Standing, Walking, Climbing, Bending, Reaching above Shoulder, Pushing, Pulling Occasional activity: Sitting, Viewing Computer Screen

Benefits Information

The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.

About JE Dunn

For more information on who we are, click here.