Description:
Position Summary
The Service Valet plays a critical role in delivering a convenient, safe, and organized service experience for our customers. This entry-level, customer-facing position is responsible for the movement, staging, pickup, and delivery of customer and company vehicles, as well as maintaining an orderly and efficient service drive. The Service Valet regularly interacts with customers and team members and serves as a visible representative of the dealership’s commitment to professionalism and customer care.
Key Responsibilities
Vehicle Handling & Logistics
Safely drive customer and company vehicles to and from the service drive, parking areas, and off-site locations as needed
Pick up and deliver customer vehicles as part of the dealership’s service convenience offerings
Stage vehicles appropriately for service, repair, and customer pickup
Ensure all vehicles are parked securely, responsibly, and in designated areas
Service Drive Support
Direct incoming customer vehicles to maintain clear, organized, and efficient service drive lanes
Assist in managing traffic flow to ensure a safe and welcoming service environment
Support service advisors and technicians by maintaining vehicle readiness and accessibility
Customer Interaction
Greet customers courteously and professionally upon arrival
Provide clear direction and assistance during vehicle drop-off and pickup
Communicate respectfully and represent the dealership brand at all times
Facility & Campus Responsibilities
Walk across the dealership campus regularly to support vehicle movement and operations
Maintain awareness of surroundings to ensure safety for customers, employees, and vehicles
Assist with general service department cleanliness and organization as needed
Why Join Our Team
Entry-level opportunity with exposure to dealership operations
Clear path for growth within the service department
Stable, team-oriented work environment
Opportunity to be part of a customer-focused service experience
Requirements:
Qualifications & Requirements
Valid driver’s license with a clean driving record
Ability to operate both automatic and manual transmission vehicles (preferred)
Strong reliability, punctuality, and work ethic
Comfortable interacting with customers in a professional manner
Ability to walk and stand for extended periods and work outdoors in varying weather conditions
Must be able to follow safety procedures and dealership policies consistently
Preferred Skills & Attributes
Customer service or hospitality experience (a plus, but not required)
Strong attention to detail and situational awareness
Team-oriented attitude with a willingness to assist where needed
Trustworthy and responsible when handling customer property
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