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Physical Therapist - Outpatient
Bonsai Rehab
Tucson, AZ

Physical Therapist Opportunity

We are now hiring a full-time Physical Therapist to work in an Outpatient Orthopedic setting in Oro Valley, AZ. 40 hours per week are available. All caseloads are under one roof, no driving in the community. The patient population is general orthopedics - all ages.

This position is available now and we will contact all candidates quickly.

We will respect your privacy and your inquiry will be kept confidential.

Benefits:

  • Flexible Working Hours
  • Exceptional Patient Care
  • Competitive Salary & Comprehensive Benefits

Job Requirements:

State licensure as a Physical Therapist

Full-time, part-time, or PRN.

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Service Leader
Chipotle
Cheshire, CT

Service Leader

Cheshire, Connecticut 2061 Highland Ave, 06410

Cultivate a better world

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

The Opportunity

The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.

What You'll Do

  • Making sure great tasting, high quality food is served
  • Helping to resolve food quality issues
  • Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
  • Helping to resolve customer incidents and working to ensure positive customer experiences
  • Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
  • Developing and cross training all front of house Crew
  • Assisting with Crew performance reviews
  • Developing future Service Leaders
  • Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
  • Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
  • Ensuring the proper quantity of supplies are available as needed

What You'll Bring to the Table

  • Be able to understand and articulate Chipotle's Food With Integrity philosophy
  • Have knowledge and experience of cash handling policies and procedures
  • Have knowledge of Food Safety and health department matters
  • Have familiarity with office paperwork
  • Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
  • Have a high school diploma
  • Have restaurant experience

What's in It for You

  • Tuition assistance (100% coverage for select degrees or up to $5,250/year)
  • Free food (yes, really FREE)
  • Medical, dental, and vision insurance
  • Digital Tips
  • Paid time off
  • Holiday closures
  • Competitive compensation
  • Opportunities for advancement (80% of managers started as Crew)

Pay Transparency

Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package.

$19.65$21.86

Who We Are

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.

Chipotle Mexican Grill is an equal opportunity employer committed to fair employment practices at all levels of the organization without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. As a values-driven, people-first company, we are committed to fostering a workplace where all individuals are treated with respect and have the opportunity to realize their full potential. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

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Host
Olive Garden
Orange, CT

Olive Garden Host Position

For this position, pay will be variable by location - See additional job details and benefits below.

Our Winning Family Starts With You! Check out these great benefits!

  • Flexible schedules to help you balance other life commitments (school, childcare, family care, etc.)
  • Free Employee Meal! (limited menu)
  • Weekly pay
  • Anniversary pay
  • Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire)
  • Paid Family and Medical Leave (up to 2 weeks after 1 year of service)
  • Medical/dental insurance
  • Ongoing training to build critical skills for current and future roles
  • Discounts on cellphones, travel, electronics & much more!
  • 401(k) savings plan (Company match after 1 year of service)
  • Management career advancement opportunities (50%+ of our managers are promoted from hourly positions!)

And much more! Because at Olive Garden, We're All Family Here!

One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants.

As a host at Olive Garden, you create the guests' first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe environment for our guests' dining experience. As a host, you will ensure that various guest and team member touch points are regularly sanitized and disinfected. Our hosts take pride in making loyal guests by guiding them to their table, presenting them with clean menus, and offering suggestions to enhance their dining experience. Finally, as a host, you will complete the guests' experience by genuinely thanking them for their visit, wishing them a fond farewell, and inviting them back to our restaurants.

We'd love to welcome you home as the newest member of the Family!

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Chef de Cuisine, Culinary Operations
Great Performances
New York, NY

Chef De Cuisine, Culinary Operations

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades, this New Yorkbased company has evolved from a small waitress-staffing agency into one of the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions, including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation's first caterer to own and operate an organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply.

Our Mission: Unleash Joy through Genuine Hospitality

Our Vision: Building Community to Better Our World

Our Core Values:

  • Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.
  • People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.
  • Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.
  • Collaboration: aligning with our clients', colleagues', and community's visions to execute a successful experience.
  • Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy.

The role of the Chef de Cuisine, Culinary Operations will be tasked with food quality assessment and freelance culinary staff performance evaluation. This role will report directly to the Executive Chef, Off-Premise Catered Events. The Culinary Ops CDC will also provide auxiliary support and oversight to onsite freelance chefs to ensure smooth event execution while meeting all benchmarks for client satisfaction and quality control.

Key Responsibilities:

  • Coach and mentor freelance culinary staff, providing ongoing guidance, support, and professional development to strengthen performance and maintain GP culinary standards.
  • Show up to events unannounced to check on food quality, prep, and cooking techniques to ensure the freshest product and consistency.
  • Work with Lead Chefs, Proofers, and HDV Cooks to ensure that GP standards of quality and execution are being adhered to, and hold team members accountable when they are not performing up to standards.
  • Assist in training new staff, up-and-coming Lead Chefs, and department cooks.
  • Collaborate with the Executive Chef, Off-Premise Catered Events to determine the schedule of events each week, review onsite SOPs, and determine and implement necessary changes.
  • Assist in determining which freelance staff members are deserving of a promotion, demotion, or other changes to their event profiles.
  • During the off-season, the Chef de Cuisine, Culinary Operations will provide venue coverage when Venue Chefs take vacation or other time off, as well as lead chef events where possible to help reduce freelance labor when appropriate.

Qualifications:

  • Minimum of 8 years of culinary experience, with at least 3 years in a management or leadership role.
  • Fine dining restaurant experience preferred.
  • Flexibility in schedule, with the ability to work nights, weekends, and holidays as needed.
  • Ability to lift up to 50 pounds and stand for extended periods of up to 8 hours.
  • Knowledge of food safety, sanitation standards, and kitchen operations best practices.
  • Proficiency in Microsoft Office, including Microsoft Excel.
  • Strong leadership, coaching, and team development skills.
  • Excellent organizational, multitasking, and problem-solving abilities.
  • Ability to communicate and collaborate effectively with culinary, service, and leadership teams.
  • Professional demeanor with a positive attitude and strong work ethic.
  • NYC Food Protection Certificate preferred.

Location: Multiple Sites

Schedule: Full Time, On-Site

Base salary: $90,000 - $110,000 per year

Benefits: Vacation time, 401(k), medical, dental, and vision insurance, transit benefits, paid and unpaid safe and sick time, and FSA (Flexible Spending Account).

Must be able to provide valid documentation that you are legally eligible to work in the United States.

Great Performances is an equal opportunity employer. At Great Performances we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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Guest Service Agent - Hilton - Harrisburg, PA
Hotel Equities
Harrisburg, PA

Guest Service Agent

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Service Agent for the Hilton Harrisburg in Harrisburg, PA.

Position Summary:

Greet and register guests, provide prompt and courteous service. Check guests out of the hotel. Resolve guest challenges throughout their stay in our hotel. Upgrade guests, as required. Promote hotel services, amenities and upsells products to the guests.

Essential Job Duties and Responsibilities:

The position requires performing the following essential job functions, with or without reasonable accommodation.

  • Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Promotes and administers Hilton marketing programs such as Hilton Honors, for arriving guests. Provides welcome packet containing room keys and any promotional items to guest.
  • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges.
  • Greets customers immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listens to understand requests, responds with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
  • Receives special requests from guests, and responds appropriately.
  • Promptly answers telephone and text inquiries. Inputs messages into the computer and advises other team members of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.
  • Fields guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert especially during emergency situations and heavy hotel activity. Plans and implements detailed steps by using experienced judgment and discretion.
  • Due to the nature of the hospitality industry, employees are required to work varying schedules, including overnight shifts, to reflect the business needs of the hotel.

Other duties:

  • Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
  • Provides safety deposit boxes for guest.
  • Operate various office machines.
  • Assist with other duties as directed including, but not limited to, water service, luggage storage, and valet traffic flow.

Required Knowledge / Skills / Abilities:

  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Ability to read, listen and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Considerable skill in the use of a calculator to perform moderately complex mathematical calculations without error.

Education / Experience:

  • High school diploma or equivalent preferred.
  • 1 - 2 years of prior guest service experience are preferred. Prior hospitality experience also preferred.

Physical Requirements:

The individual holding this position must be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

Frequency Key: Never 0 hours; Rare up to 1 hour; Occasional 1-3 hours; Frequent 3-6 hours; Constant 6-8 hours

Physical activity frequency sitting rare walking occasional climbing stairs rare crouching/bending/stooping frequent reaching frequent grasping constant pushing/pulling occasional near vision constant far vision constant hearing constant talking constant smell rare taste never lifting/carrying(# lbs) frequent up to 50 lbs. Travel rare

Materials / Equipment Used:

  • Standard office equipment including computer, telephone, copy machine, facsimile machine, handheld touch screen device, and scanner. Bell carts.

Pay: $15.00/hour

Amazing Benefits At A Glance:

  • Team driven and values based culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k) with company match
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program
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Counseling Division Internship
Pennsylvania Housing Finance Agency
Harrisburg, PA

Job Description

It's fun to work in a company where people truly believe in what they're doing!

We're committed to bringing passion and customer focus to the business.

Network Expansion Analysis (30%)

  • Research counties without housing counseling agencies (HCAs) and analyze gaps in service coverage.
  • Identify and assess potential organizations that could join the PHFA Housing Counseling Network
  • Conduct outreach to evaluate interest and gather information on operational models and funding sources.

Marketing and Branding Support (30%)

  • Evaluate current marketing strategies and identify innovative ways to promote the housing counseling industry.
  • Review HCA websites to ensure consistent branding and messaging throughout the network.
  • Develop creative approaches to highlight the value and impact of housing counseling services

Data Management and Digital Cataloguing (40%)

  • Assist in creating a comprehensive digital file for all existing HCAs.
  • Organize and catalog internal information, including compliance notes and business development updates from Business Development and Compliance teams.
  • Develop systems to streamline collaboration and improve communication between the Compliance team and the Senior Business Development Officer.

Minimal experience with counseling services.

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Merchandise Processor - Full Time
Goodwill Keystone
Carlisle, PA

Merchandise Processor - Full Time

Carlisle Store - Carlisle, PA 17013

Overview

Salary Range $15.00 Hourly Position Type Full Time

Description

Position: Merchandise Processor Department: Donated Goods Retail Reports to: Production Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.

Summary Provide essential support in overall operations and customer service with a main focus on processing all donations, including sorting, hanging, pricing, tagging, stocking and rotating product while adhering to all production and quality standards.

Duties and Responsibilities

  • Process textile donations, including sorting, hanging, pricing, tagging and moving product to the sales floor to meet preset production and sales goals for the store.
  • Process donations of housewares, electronics, media, shoes, and other miscellaneous items, including sorting, pricing, tagging, and moving product to the sales floor to meet preset production and sales goals for the store.
  • Organize, recover and rotate the sales floor as needed.
  • Follow all quality and production standards as set by Goodwill Keystone Area.
  • Track production daily and report to supervisor.
  • Be knowledgeable of daily, weekly and monthly production and sales goals.
  • Selects and identifies appropriate items for Ecommerce department.
  • Ability to assist and have flexibility in the overall daily operations within the store.
  • Ensure that quality customer service is presented and provided in a timely and courteous manner to all customers, donors and other employees.
  • Supports, promotes and participates in organizational programs and special events.
  • Assists in any other assignments designated by management.
  • Adhere to all Goodwill Keystone Area manuals, handbooks, policies and procedures.
  • Contributes to the organization by supporting additional tasks and projects as needed.
  • Promotes an environment of workplace safety. Ensures that duties are performed in a safe manner and safety requirements are adhered to.
  • Communicates progress, problems, and concerns to the Production Manager.

Qualifications

Education and Experience No formal education necessary. Must be 18 years of age or older due to the demands of the position, to ensure full availability for all required work shifts including the need for flexible scheduling across all store operating hours, and to meet specific compliance requirements related to state and federal child labor laws.

Skills/Abilities/Qualifications Ability to read, write and perform simple math. Must meet qualitative and quantitative performance standards as established by organization. Must be able to work in an open warehouse environment, being exposed to various weather and temperature conditions including extreme heat, humidity, and cold. Ability to learn and use equipment and technology. Ability to follow verbal instructions and to work as part of a team. Requires a high level of adaptability and flexibility. Must be able to work a flexible schedule to include evenings and weekends.

Physical Requirements Ability to stand continuously for more than 75% of the shift. Ability to repeatedly bend forward or to the side 60 degrees to remove or place items into various carts for 50% of the shift. Ability to stand continuously with the neck bent forward 30 degrees for more than 75% of the shift. Ability to lift 50 pounds from ground level to waist level for 25% of the shift. Ability to lift 25 pounds every few minutes for more than 75% of the shift. Must be able to push and pull various carts requiring a force of 25 pounds a distance of 100 feet for 25% of the shift. Ability to repetitively perform the same hand, wrist and arm motions every few seconds for more than 75% of the shift.

Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.

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Veterinary Client Service Representative
Thrive Pet Healthcare
Boise, ID

Veterinary Client Service Representative

All Valley Pet Clinic at Emerald is looking for a Veterinary Client Service Representative to join our team! Put your knowledge and compassion into practice! We are looking for a Client Service Representative (CSR) to join our community-based practice. CSR's provide the first and the last impression during our clients visits. CSR's play a vital role in our team by providing clear communication to our clients as well as our veterinary staff.

The ideal candidate:

  • Exceptional customer service skills
  • 6 months of customer service experience preferred
  • Ability to clearly communicate with team as well as with clients
  • Ability to work well in both a team environment and independently
  • Ability to perform clerical work with speed and accuracy
  • Ability to multitask in a fast paced environment
  • Ability to maintain compassion, sympathy and professionalism

Job Responsibilities:

  • Maintain professional, friendly and informative customer service
  • Communicate with clients in person, over the phone as well as via email
  • Maintain medical records both in the computer management software and in physical charts
  • Schedule and confirm all appointments and surgeries
  • Accurately process charges for services and products
  • Fill food and prescription orders
  • Answer questions regarding services, products and general animal husbandry (i.e. Heartworm prevention, flea and tick prevention, specialty diets etc.)

Benefits: We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:

  • Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
  • Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
  • Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
  • Generously subsidized backup and ongoing care support for children, adults, and pets
  • Mental health benefits including coaching and therapy sessions
  • 401k with employer contribution
  • Continuing education and development support through our library of free CE courses and paid time off to complete

And so much more! At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

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VP, Compliance
InnovAge
Denver, CO

Job Description

Job Description

Responsibilities

Under the supervision of the Chief Compliance Officer, the Vice President of Compliance is responsible for developing and maintaining a comprehensive compliance, audit management, and facility oversight plan for InnovAge PACE/LIFE Programs. The Vice President of Compliance leads the direction and management of compliance oversight including supervision of the audit management program and resources; supervision of the facility oversight program; development of policy and procedure management; implementation of compliance education and training, as well as initiation of compliance projects to ensure organizational integrity. The position supports the Chief Compliance Officer in fulfilling her/his oversight role by providing management, oversight, and assessment of the organization's clinical and operational practices compared to regulatory requirements. The Vice President of Clinical Compliance will be tasked with implementing corrective action plans (internal and external) to address risk areas identified.

 

Essential Functions and Work Responsibilities

 

Functional Category:  Risk Management and Compliance Auditing and Oversight

Estimated Percent of time Spent – 100%

•    Perform and manage audits of documentation, functions, and departments in all business lines to ensure adherence to regulatory guidance.

•    Manage Regional Directors of Clinical Compliance, Audit Management; Director of Facility Oversight; Compliance Coordinator, and Augmented Audit staff as needed in alignment with the goals of the Compliance Department.

•    Promote a culture of compliance across the enterprise by serving as a compliance expert resource.

•    Oversee the organizational practices to assess compliance with regulations and government agencies regarding service documentation.

•    Increase communications with providers, operations, and nursing to establish working relationships which encourage consistency with compliance practices and expectations.

•    Lead discussions and develop projects to identify and mitigate compliance issues in practice areas.

•    Ensure policies and procedures in the practice setting to ensure adherence to applicable laws, rules, and regulations.

•    Participate in leadership meetings to promote compliance initiatives and respond to concerns raised.

•    Promptly investigate reports of non-compliance or suspected violations of non-compliance and implement corrective actions as deemed appropriate.

•    Assist with audit & compliance related special projects as requested.

•    Develop audit processes and maintain audit tools for use in all lines of business.

•    Collaborate with members of Corporate Compliance, as part of the compliance team, to share expertise and experience in building a culture of compliance across the organization.

•    Remain current on federal and state regulations related to physician services and practices.

•    Provide strong, clear verbal and written communication with an ability to convey complex ideas and information.

•    Translate complex clinical mandates into operational workflows.

•    Assists and leads compliance initiatives for State Ready Reviews (SRR) for new Centers. 

 

Travel Requirements

 

Travel - estimated 40%

•    Travel between InnovAge worksites 

•    Overnight travel out of state  

 

Relocation

•    N/A

 

Qualifications

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

 

Job Requirements

•    Resourceful, highly organized self-starter with a bias towards action and efficiency

•    Trusted, team player looking to drive success in a fast-paced environment

•    Solid computer skills, specifically using MS Word, Outlook, and Excel

•    Excellent oral, written, and interpersonal communication skills, facilitation skills

•    Data analysis and interpretation aptitude

•    Innovative problem-solving skills

•    Excellent presentation skills for both clinical and non-clinical audiences

 

Work Experience:

•    Eight to Ten years of experience across clinical compliance and/or regulatory functions in a healthcare delivery or healthcare environment

•    Three to five years of experience managing enterprise level employees and/or teams

•    Three to five years of experience conducting investigations to determine regulatory compliance

•    Experience with integration of clinical, operations, and financial data; development of audit, utilization and performance reporting tools; and communication of performance data to healthcare stakeholders

•    Experience with telecommuting and remote monitoring

 

Knowledge, Skills & Abilities:

•    Familiar with navigating the electronic medical record (EMR) systems to complete reviews

•    Strong analytical skills

•    Works well with numbers, using basic math skills

•    Formidable team player

•    Ability to work with multiple and diverse clients and projects

•    Ability to work with minimal supervision

 

Licensure, Certification, Registration or Designation 

•    Must have a state-issued driver’s license, personal transportation, safe driving record, and auto insurance as required by law

•    Bachelor of Science / related field, or equivalent years of experience

•    Nursing License, RN, preferred, or clinical equivalent 

•    Certification in Healthcare Compliance (CHC) preferred

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Marketing & Membership Manager
Merola Opera Program
San Francisco, CA

Job Description

Job Description

MEROLA OPERA PROGRAM


Job Description

Marketing & Membership Manager

Exempt, Full-Time


Summary

Merola Opera Program seeks a Marketing & Membership Manager to direct its marketing across all channels, serving as the primary lead for Merola's annual fundraising appeals and patron communications. This is an opportunity for a versatile communicator to own the full marketing toolkit for a legacy arts organization while growing as a strategist and storyteller.


A dynamic, detail-oriented content creator and copywriter, this manager owns Merola's marketing operations and public-facing collateral, executes appeal and renewal campaigns, manages key vendor relationships, and supports development operations and the stewardship of donors and members. Working with the Executive Director, development team, and external marketing and PR consultants, they help shape strategy and promote all events, performances, and activities to enhance Merola's visibility.


This hybrid, full-time role requires evening and weekend availability during the Merola summer festival and for donor and membership events.


Essential Duties and Responsibilities


Annual Fund & Membership

  • Lead copy, design, scheduling, and multi-channel execution for Merola's annual appeal cycles and membership renewals, in partnership with the development team.
  • Manage the public and donor-facing communications calendar so campaigns are prepared ahead of Merola's busiest seasons.

Email, Web & Digital Marketing

  • Lead all email campaigns, including copy, layout, scheduling, and segmentation, while coordinating list trades.
  • Maintain and enhance Merola's website, managing SEO and site analytics with designers and developers.
  • Manage Merola's social media presence, content calendar, and partner collaborations.

Publications, Advertising & Brand

  • Produce copy and oversee the design and production of Merola's print and digital publications, managing vendors and timelines.
  • Coordinate with Merola’s marketing and PR consultants on the annual advertising plan.
  • Maintain brand guidelines across all internal and external channels.

Ticketing & Box Office

  • Serve as primary liaison with Merola's box office vendor, overseeing comp allocations, sales tracking, and ticket builds.
  • Capture and manage ticketing and patron data in the CRM to inform marketing strategy.

PR & Media Assets

  • Serve as point of contact for Merola's PR consultants and internal lead on communications and press materials.
  • Produce, edit, and manage all photo and video assets, including usage rights, and serve as primary liaison with media vendors.

Donor & Member Services

  • Share responsibility for all member inquiries, monitoring Merola's membership inbox for timely, accurate responses.
  • Support gift processing and CRM management of donor records.

Reporting & Analytics

  • Report on marketing and patron performance metrics, tracking KPIs, revenue, and retention goals.

Team Collaboration

  • Work closely with leadership, staff, and consultants on strategy and messaging.
  • Assist with all Merola events and performances.
  • Other duties as assigned.


Qualifications

  • 3–5 years in marketing, communications, development, or a related field.
  • Strong writing, editing, and storytelling skills with close attention to detail and brand voice.
  • Experience with email platforms (e.g., Mailchimp), social scheduling tools, and a website CMS (e.g., WordPress).
  • Familiarity with Adobe Creative Suite, Google Analytics, and SEO/SEM best practices.
  • Experience with Salesforce, PatronManager, or other CRM tools strongly preferred.
  • Comfort managing donor and member relationships with warmth and professionalism.
  • Demonstrated success managing multifaceted campaigns with competing deadlines and stakeholders.
  • Deep interest in opera and the performing arts, with a commitment to Merola's mission.
  • Ability to work evenings and weekends during events.
  • Based in the SF Bay Area or willing to relocate. Minimum two days per week in-office, more during events and the summer season.


Compensation and Benefits

The salary range for this position is $75,000 to $85,000 annually, commensurate with experience. Merola Opera Program offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, and paid holidays.


How to Apply

Apply through our BambooHR job posting with a resume, a brief cover letter outlining your interest and relevant experience, and up to two optional writing samples (e.g., an email appeal, newsletter, or marketing copy).


Equal Employment Opportunity

Merola Opera Program is an equal opportunity employer and is committed to building a diverse and inclusive team. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, marital status, pregnancy, disability, age, or veteran status.

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