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Description:

Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.

MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.

Responsibilities include:

• Providing daily supervision and mentorship
• Managing household routines and student schedules
• Administering medications and ensuring student wellness
• Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students
• Leading daily devotions and accompanying students to Sunday Chapel
• Overseeing budgeting and household reporting

Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.

Benefits include:

• Salary: $46,917.00 per person (approximately $180,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)
• Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
• Relocation assistance and paid training provided

• Paid time off provided at designated times throughout the year

• Experience working or volunteering with youth
• This is a two-person role for couples legally married for at least two years
• Both spouses must be age 27 or older
• No more than three dependent children may reside in the student home
• Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty
• Pet limitations: only fish and one dog of approved breeds allowed
• Valid U.S. driver’s license and ability to become certified to drive student home vans
• Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)
• High school diploma or GED required
• Ability to lift to 50 lbs.
• Demonstrated integrity and professionalism; MHS staff serve as role models for students
  

Description:

Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.

MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.

Responsibilities include:

• Providing daily supervision and mentorship
• Managing household routines and student schedules
• Administering medications and ensuring student wellness
• Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students
• Leading daily devotions and accompanying students to Sunday Chapel
• Overseeing budgeting and household reporting

Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.

Benefits include:

• Salary: $46,917.00 per person (approximately $180,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)
• Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
• Relocation assistance and paid training provided

• Paid time off provided at designated times throughout the year

• Experience working or volunteering with youth
• This is a two-person role for couples legally married for at least two years
• Both spouses must be age 27 or older
• No more than three dependent children may reside in the student home
• Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty
• Pet limitations: only fish and one dog of approved breeds allowed
• Valid U.S. driver’s license and ability to become certified to drive student home vans
• Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)
• High school diploma or GED required
• Ability to lift to 50 lbs.
• Demonstrated integrity and professionalism; MHS staff serve as role models for students
  

Description:

Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.

MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.

Responsibilities include:

• Providing daily supervision and mentorship
• Managing household routines and student schedules
• Administering medications and ensuring student wellness
• Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students
• Leading daily devotions and accompanying students to Sunday Chapel
• Overseeing budgeting and household reporting

Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.

Benefits include:

• Salary: $46,917.00 per person (approximately $180,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)
• Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
• Relocation assistance and paid training provided

• Paid time off provided at designated times throughout the year

• Experience working or volunteering with youth
• This is a two-person role for couples legally married for at least two years
• Both spouses must be age 27 or older
• No more than three dependent children may reside in the student home
• Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty
• Pet limitations: only fish and one dog of approved breeds allowed
• Valid U.S. driver’s license and ability to become certified to drive student home vans
• Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)
• High school diploma or GED required
• Ability to lift to 50 lbs.
• Demonstrated integrity and professionalism; MHS staff serve as role models for students
  

COMPENSATION AND BENEFITS Interventional Cardiologist (Int-Card)

• $800,000 Salary Guarantee 2 years
• wRVU production and 1 million plus annual potential
• $100,000 + Student Loan Assistance
• Sign-on-Bonus Available
• Full and Comprehensive Benefits Provided; Malpractice with tail, health, dental, 401-k with match, everything

RESPONSIBILITIES/FACILITY DETAILS Interventional Cardiologist (Int-Card) 

• Full service hospital and attached modern clinic space 
• Join team of 4 interventionalists, 1 non-invasive and 1 EP 
• Call 10 days per month  
• Large referral base of over 40 primary care providers
• Modern Cath-Lab with tenured and dedicated team
• 4.5 day work week; Cath-Lab & Clinic (2 days each +)
• Physician led administration and supportive!
• EPIC EMR

• Recent Board Eligible (within 5 years training) or Board Certified
• Interventional Fellowship
• Coronary, Peripheral, Pacers, all General available.
• Work well in teams
• Can Support H1b and J1 Visa

COMMUNITY Interventional Cardiologist (Int-Card)

• Division-1 University Community with Solid Amenities
• One Hour from Metro/International Airport and Big City Amenities
• Top Rated Schools and High Graduation Rates; Kids Become Doctors Here
• Affordable Housing/Lots to Choose From/Low Cost-of-Living
• Dynamic Economy and Beautiful Landscapes
• Great Parks and Lots of Family Activities
• Terrific outdoor/recreation options; lakes, hiking

REFERENCE NUMBER: 228258

ABOUT DELTA PHYSICIAN PLACEMENT

Job Title: Resident Service Designee/Assistant Director of Nursing - RN Required 
Location: Darien, CT 
Employment Type: Full-Time (Tues-Sat)
Salary Range: Competitive
Department: Resident Services

About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Resident Service Designee to become part of our family. We invite you to take your first step toward a rewarding career with us!

Summary: The Resident Service Designee supports the Resident Service Director in the administration of the nursing services.  In conjunction with the Resident Service Director, the Resident Service Designee directs, plans, and coordinates services activities of professional nursing and auxiliary nursing personnel in rendering resident care.  Interprets policy and regulations to all nursing personnel and ensures compliance.  Analyzes and evaluates nursing and related services rendered to ensure quality of resident care.  The Resident Service Designee in concert with the Resident Service Director assumes responsibility for providing oversight of the resident health care service’s needs, including the overall medication delivery system and the coordination of in-service training for the Resident Care Services Department.  The Resident Service Designee contributes directly and positively to the team approach to quality resident care by attending to and assisting with a variety of physical, emotional and social needs to help residents maintain their highest level of independence possible.

Essential Functions:

• Ensure clinical services are delivered in accordance with state regulations, accepted clinical standards, and community policies and procedures
• Assist in coordinating and managing nursing and personal care services for residents
• Provide nursing services, wellness counseling, health promotion, and disease prevention support
• Assist residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene, and mobility
• Oversee and verify resident medication regimens in collaboration with physicians and healthcare providers
• Conduct resident assessments, participate in pre-move-in evaluations, and assist with service plan development and reviews
• Coordinate resident care with families, physicians, and outside healthcare agencies as needed
• Lead and participate in Service Plan Reviews with residents, families, and interdisciplinary team members
• Maintain knowledge of assisted living and memory care regulations to ensure ongoing regulatory compliance
• Monitor infection control, immunization compliance, and infectious disease management practices
• Conduct routine audits of resident care systems, documentation, delegation practices, and quality assurance tools
• Support move-in, transition, and discharge processes for residents
• Assist with staff orientation, ongoing education, training, and competency development
• Supervise and support resident care associates in the delivery of quality care and services
• Review resident care documentation to ensure accuracy, compliance, and timely communication
• Provide delegation in accordance with state regulations and community policies
• Assist with resident care staffing coordination and scheduling
• Serve as an after-hours/on-call resource for resident care needs, including onsite response when necessary
• Provide regular updates and reports to community leadership regarding resident care services and concerns
• Participate in additional resident care and community responsibilities as assigned by leadership

Education/Experience/Licensure/Certification

• Must be a Licensed Practical Nurse or Registered Nurse, licensed to practice in the state.
• Experience in Assisted Living, Home Health, Skilled Nursing and/or retirement center.
• Experience and passion in working with seniors.
• Experience in supervisory role and able to lead.
• Able to perform tasks which may be physically demanding such as pushing, bending and lifting up to 60lbs.
• Ability to maintain positive working relationships with residents, their families, peers and other staff members.

Why You'll Love working for Us:   

• Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
• HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
• Growth Opportunities: We promote and foster career development and continuous learning.
• Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
• Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!

The Sales Representative is responsible for driving appropriate utilization and growth of assigned therapies within a defined geography by developing strategic customer relationships, executing account plans, navigating complex access environments, and collaborating with client counterparts. The Sales Representative serves as a trusted partner to healthcare providers, health systems, pharmacies, and other stakeholders to improve patient outcomes and ensure access to innovative therapies.

The Sales Representative demonstrates strong business acumen, customer focus, market expertise, and accountability while effectively collaborating across functions to deliver value for customers, patients, and the organization.

Why You’ll Love Working Here

• We believe great people deserve great support—at work and beyond. That’s why we offer a rewards experience designed to help you thrive personally, professionally, and financially:

• Competitive pay that recognizes your experience, expertise, and impact

• Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave

• Company-paid holidays so you can rest, recharge, and focus on what matters most

• Recognition programs, contests, and awards that celebrate your contributions

• Continuous growth opportunities through learning, leadership development, and career advancement support

• A collaborative culture where your ideas are valued and your work makes a difference

We’re also proud to be recognized for creating an exceptional employee experience:

• Best Place to Work in BioPharma — 2022, 2023, 2025

• Certified Great Place to Work® — 2021, 2023, 2025, 2026

As the Client Manager you will ensure delivery of exceptional service to Gallagher’s clients by actively managing client accounts. You will work with our sales team to ensure client satisfaction. We will rely on your leadership skills to help guide our Client Service Associates and create a learning environment. You apply your business insight and strong dedication to service to create depth in our client relationships.

• You will manage increasingly complex accounts with a strong focus on self-funded business while collaborating with senior teammates
• Utilizing Gallagher’s resources and tools, you will create effective client deliverables
• You support the employee benefits Client Service Cycle to ensure a seamless renewal process. We measure success based on retention and our renewal target is 95%.
• You will resolve service-related issues independently but know when to raise concerns to more experienced client service team members
• Prepare RFP’s, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentations
• You will "cross-solve" with your clients to communicate resources available within Gallagher that we may not currently provide (Pharmacy Practice, Retirement Services, HR Consulting, Voluntary Benefits, etc.)
• Guide and support new hires and account associates
• Complete internal professional development programs to gain an understanding of the insurance industry and GBS processes
• We ask our team to exemplify the highest ethical standards, promote ethical behavior and uphold The Gallagher Way

What skills will make me successful in this role?

• You possess strong communication skills that will allow you to build professional relationships with both internal and external partners. We are a collaborative team and look for teammates who understand the importance of deadlines and are open to constructive feedback.
• Adaptable and remain composed and in an environment that requires balancing multiple priorities in any given day
• You actively seek to develop your professional skills and improve efficiency
• You are innovative and rarely satisfied with the status quo! You love to generate new and practical ideas and aim to continuously improve
• A desire to learn Gallagher’s tools, systems, and shared resources
• We look for the people who go the “Extra Mile” to achieve results that benefit the client, the Branch and Gallagher

• Bachelor’s Degree plus 3 or more years client service and/or claims management experience - OR - High School diploma degree/GED with 8+ years client service and/or claims management experience
• Active Life & Health license 
• Able and willing to travel approximately 25% of the time
• Working knowledge of Microsoft Windows applications and MS Office

#LI_AM3

Keenan, now a part of Gallagher, is an insurance brokerage and consulting firm meeting the insurance needs of hospitals, public entities and California school districts. Keenan specializes in providing consulting services in the areas of: employee benefits, workers' compensation, loss control, financial, and property & liability.

As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive.

Required: 

• A minimum of five (5) years group insurance experience, including medical, dental, vision, life and disability insurance programs. 
• Must be a self-starter who is detail oriented and has excellent verbal, written and presentation skills. 
• Ability to build relationships with prospects, clients and Senior Management.
• Possess negotiating skills and mathematical ability. 
• General knowledge of management and decision making of California Public Agencies (i.e., insurance committees, bargaining units, etc.). 
• Basic underwriting skills and understanding of funding methodologies.

• Proficient in Microsoft Outlook, Excel, PowerPoint and Word. 

• Adept at accessing business data from the Internet when required.

#LI-CS4

As part of our continued growth, we are building a talent pipeline for future senior level Commercial Client Service Manager opportunities in Louisiana, Mississippi, Arkansas and Alabama. While this role is not currently open, we anticipate an opening in the near future and we welcome the opportunity to connect with strong talent for upcoming needs. We are seeking remote CST or local candidates at this time. 

As a Senior Client Service Manager, you’ll lead efforts to deliver exceptional service and innovative insurance solutions to our clients. You’ll work closely with senior leaders, clients, and colleagues to build strong relationships, solve complex challenges, and ensure every interaction adds value. This is your opportunity to shape strategy, mentor others, and make a lasting impact while advancing your career.

You’ll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, you’ll ensure clients receive tailored solutions that meet their needs. You’ll also play a key role in mentoring team members and fostering a culture of collaboration and excellence.

Here’s what you’ll do:

• Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions.
• Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
• Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
• Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies.
• Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development.
• Conduct regular audits to ensure compliance with regulations and maintain high service standards.
• Oversee the accuracy and management of client and policy data using Gallagher’s systems.
• Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
• Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.

Here’s what you’ll bring to the role:

• Bachelor's degree with a minimum of 5+ years of client service experience
• OR -
• High School degree/GED with a minimum of 8+ years of client service experience
• A Property and Casualty Insurance License.
• Proficiency in Microsoft Office.
• A desire to build relationships and deliver results.
• Adaptability and resilience in managing shifting priorities.
• A collaborative mindset to work with teams across Gallagher.
• You are located in CST and/or AR, LA, MS, AL

#LI-KE4

#LI-REMOTE

At Gallagher, we’re united by a commitment to one another’s growth and the pursuit of shared goals. We’re looking for a Personal Lines Client Service Manager to join our team and help us deliver exceptional service to our clients. This role has a schedule of Monday through Friday, 8:00 am to 5:00 pm. If you’re passionate about building relationships, solving problems, and making a real impact, this could be the perfect role for you.

In this role, you’ll be the go-to person for our clients, helping them navigate their insurance needs with confidence. You’ll provide personalized service, answering questions about policies, endorsements, and claims, and offering solutions to meet their needs. Whether it’s discussing auto, homeowners, or umbrella policies, you’ll ensure our clients feel supported every step of the way.

You’ll also play a key role in maintaining accurate client and policy data, using Gallagher’s technology to streamline processes and improve service quality. By collaborating with your team, you’ll help secure existing business and drive the sale of additional services, all while managing multiple priorities with ease.

Required:

• Bachelor's degree with 0+ years client service and/or claims management experience OR High School degree/GED with 3+ years client service and/or claims management experience.
• Active Producer's license.
• Strong written and verbal communication skills.
• Proficient in using technology as a tool to maximize productivity and quality.

Nice to have:

• 1+ years of prior experience providing client-facing customer service.
• Currently licensed in P&C 
• Working knowledge of Microsoft software, including Excel, PowerPoint, Outlook and Word.

Here’s what you’ll bring to the role:

• You’ll hold a bachelor’s degree or equivalent experience and demonstrate a commitment to client service.
• You’ll hold an active Producer’s license or be willing to obtain one within 90 days of hire.
• You’ll use written and verbal communication skills effectively and leverage technology to enhance productivity.
• You’ll apply practical experience in client-facing customer service (preferred) and use Microsoft Office tools like Excel, PowerPoint, Outlook, and Word proficiently.

At Gallagher, we believe in growth for the go-getter. If you’re ready to make a difference and grow your career, we’d love to hear from you.

#LI-TW1

Start building a career where every interaction counts. As a Client Service Specialist in Personal Lines, you’ll deliver responsive, high-quality support while developing the skills to become a trusted partner to clients. You’ll go beyond handling requests, learning to identify needs, guide decisions, and contribute to stronger client relationships. In a digitally evolving environment, you’ll gain hands-on experience with tools that streamline service and elevate performance, setting you up for rapid growth.

This is a hybrid position with a schedule of Monday through Friday, 8:00 am to 5:00 pm EST. If you’re passionate about building relationships, solving problems, and making a real impact, this could be the perfect role for you. This role supports our Newburyport, MA office location

• Act as a trusted contact within a pooled model, delivering responsive, accurate support across Personal Lines needs.
• Manage inbound and outbound interactions across channels, ensuring clear, efficient, relationship-focused experiences.
• Handle billing inquiries, guiding payments and resolutions while coordinating for timely outcomes.
• Process policy changes, endorsements, cancellations, and renewals with accuracy and compliance.
• Explain coverage, exclusions, and options in a clear, client-friendly way.
• Support claims by guiding next steps and setting clear expectations.
• Take a proactive, consultative approach, identifying needs and strengthening coverage solutions.
• Resolve standard requests independently, escalating complex cases as needed.
• Use digital tools to deliver faster, more streamlined service.
• Build trust through consistent, high-quality interactions that drive retention.

Here’s what you’ll bring to the role:

• Bring 1–2 years of customer service, insurance, or related experience, or the drive to gain it quickly.
• Hold a P&C license or commit to obtaining it within 90 days.
• Communicate clearly, explaining coverage and next steps in a client-friendly way.
• Stay organized and detail-oriented, ensuring accuracy across tasks and priorities.
• Demonstrate a client-first mindset, building trust through responsiveness and professionalism.
• Solve problems proactively, handling inquiries with care and timely resolution.
• Adapt quickly to new systems and digital tools.
• Show coachability and flexibility while growing into greater responsibility.
• Exhibit curiosity, accountability, and a strong drive to develop into a consultative professional.

#LI-TW1

#LI-Hybrid

We are seeking a highly motivated and experienced Senior Broking Assistant / Senior Underwriter Assistant to join our US Casualty Facultative Reinsurance team. The Senior Broking Assistant will be responsible for the day-to-day management of routine/moderately complex client Property accounts, ensuring client satisfaction and building strong relationships.

*position can be fully remote*

Please note:  This is a temporary position that will begin as soon as possible and is anticipated to go through the end of the year.

• Manage an assigned book of Casualty Facultative Reinsurance business, ensuring client satisfaction.
• Prepare and distribute facultative binders and certificates.
• Managing facultative audit process.
• Cultivate relationships with the day-to-day client and representatives.
• Coordinate the work of administrative support and customer service, ensuring efficient and effective service delivery.
• Provide support to Senior Brokers

• Bachelor's degree and 3 or more years related experience, OR High School degree with 8 or more years related experience.
• Understanding of Facultative Reinsurance, Casualty a plus
• Experience with and/or knowledge of Facultative Binders and Certs
• Excellent verbal and written communication skills
• Experience with Excel and Word
• Team player and willingness to learn

#contingent

The Account Executive is accountable for expanding existing relationships and delivering high quality and efficient service to both internal and external clients through the proactive management of an assigned group of client accounts of moderate to high complexity. This role directly contributes to key business outcomes such as revenue growth, client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.

• Independently managing accounts of increasing complexity
• Growing revenue by successfully counseling clients on additional business opportunity via cross-selling & up-selling
• Driving Client Service Cycle (Strategy, Renewals, Open Enrollment)
• Acts as the client lead, driving strategy
• Financial management of client accounts, presenting annual projections, renewals and discussing contribution strategies
• Delivering high quality client service consistent with AJG operational standards and practices, and achieving operational productivity and performance metrics consistently

Further responsibilities include:

• Ability to manage internal team to ensure timely execution of quality client deliverables
• Growing and profitably managing an assigned group of client accounts successfully
• Building relationships with existing clients by providing exceptional ongoing customer care
• Seeking referrals from current client base to solicit new business prospects, and securing existing business and actively driving the sale of additional services
• Supporting the business priorities of Branch Managers
• May offer training, development, and/or supervision to lower-level staff

• Bachelor's degree with 7+ years’ client service and/or claims management experience.
• Must hold appropriate licensing as required and be able to travel up to 50% of the time.
• Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality.
• Previous experience in managing client relationships is essential.
• Must possess strong written and verbal communication skills.

Preferred:
• Insurance knowledge.
• Life and Health License, as well as solid financial acumen.

Behaviors:
• Is willing to go the "Extra Mile" to achieve results that benefit the client, the Branch and Gallagher.
• Ability to develop professional relationships with internal and external stakeholders.

Start building a career where every interaction counts. As a Client Service Specialist in Personal Lines, you’ll deliver responsive, high-quality support while developing the skills to become a trusted partner to clients. You’ll go beyond handling requests, learning to identify needs, guide decisions, and contribute to stronger client relationships. In a digitally evolving environment, you’ll gain hands-on experience with tools that streamline service and elevate performance, setting you up for rapid growth.

This is a fully remote position with a schedule of Monday through Friday, 8:00 am to 5:00 pm MST. If you’re passionate about building relationships, solving problems, and making a real impact, this could be the perfect role for you. This role supports our Woodland Hills, CA zone. 

• Act as a trusted contact within a pooled model, delivering responsive, accurate support across Personal Lines needs.
• Manage inbound and outbound interactions across channels, ensuring clear, efficient, relationship-focused experiences.
• Handle billing inquiries, guiding payments and resolutions while coordinating for timely outcomes.
• Process policy changes, endorsements, cancellations, and renewals with accuracy and compliance.
• Explain coverage, exclusions, and options in a clear, client-friendly way.
• Support claims by guiding next steps and setting clear expectations.
• Take a proactive, consultative approach, identifying needs and strengthening coverage solutions.
• Resolve standard requests independently, escalating complex cases as needed.
• Use digital tools to deliver faster, more streamlined service.
• Build trust through consistent, high-quality interactions that drive retention.

Here’s what you’ll bring to the role:

• Bring 1–2 years of customer service, insurance, or related experience, or the drive to gain it quickly.
• Hold a P&C license or commit to obtaining it within 90 days.
• Communicate clearly, explaining coverage and next steps in a client-friendly way.
• Stay organized and detail-oriented, ensuring accuracy across tasks and priorities.
• Demonstrate a client-first mindset, building trust through responsiveness and professionalism.
• Solve problems proactively, handling inquiries with care and timely resolution.
• Adapt quickly to new systems and digital tools.
• Show coachability and flexibility while growing into greater responsibility.
• Exhibit curiosity, accountability, and a strong drive to develop into a consultative professional.

#LI-TW1

#LI-Remote

The Branch Client Service Manager III is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. This role reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor. The Branch Client Service Manager III directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement. Successfully and profitably manages an assigned group of accounts. Builds and solidifies relationships with existing clients by providing exceptional ongoing care. In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner. Secures existing business and drives the sale of additional services and lines of coverage. Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyer. The Client Service Manager III title is determine based on factors including but not limited to total revenue under management, complexity, strategic accounts, etc.

Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. Appropriate licensing as required.

Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.

Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.

As a Client Service Supervisor supporting Small Business, you'll lead and develop a team of client service professionals across multiple service functions, driving operational excellence, service quality, and business performance. You'll be responsible for fostering a culture of accountability, collaboration, and continuous improvement while ensuring exceptional client experiences and strong business outcomes.

In this role, you'll balance people leadership with operational oversight, coaching and developing talent, managing team performance, and optimizing workflows to support organizational goals. Through strategic partnership, data-driven decision-making, and a focus on service excellence, you'll play a key role in driving employee engagement, client retention, operational efficiency, and overall team success.

• Lead, coach, and develop a team of client service professionals across multiple Small Business service functions, fostering a culture of accountability, collaboration, and high performance.
• Establish clear performance expectations and provide ongoing coaching, feedback, and development opportunities to support employee growth and engagement.
• Drive operational excellence by ensuring consistent, high-quality service delivery aligned with business objectives, service standards, and client expectations.
• Monitor team performance, service metrics, workloads, and productivity trends, implementing strategies to improve efficiency, quality, and overall effectiveness.
• Manage staffing, workforce planning, and resource allocation to ensure appropriate coverage and achievement of service level expectations.
• Partner with Team Leads and senior service professionals to support employee development, workflow coordination, and escalation management.
• Recruit, onboard, develop, and retain top talent while building a strong internal talent pipeline for future growth opportunities.
• Handle complex client and service escalations, ensuring timely resolution and positive outcomes for clients and business partners.
• Collaborate with leadership, producers, and cross-functional stakeholders to drive alignment, service consistency, and successful execution of business initiatives.
• Leverage data, reporting, and operational insights to identify trends, improve performance, and support informed decision-making.
• Champion process improvement, technology adoption, and change initiatives that enhance efficiency, scalability, and the overall client experience.
• Contribute to key business objectives, including client retention, employee engagement, operational performance, service quality, and profitability.

• Proven experience leading insurance operations, client service, or service delivery teams with responsibility for employee development, performance management, and operational results.
• Strong understanding of insurance products, client service operations, workflows, and service delivery best practices.
• Demonstrated success coaching, developing, and motivating employees across varying levels of experience and responsibility.
• Experience managing multiple priorities, balancing operational demands with people leadership responsibilities.
• Strong knowledge of workforce planning, resource management, capacity planning, and performance measurement.
• Ability to analyze operational and performance data to identify opportunities for improvement and drive business results.
• Effective communication and leadership skills with the ability to influence stakeholders and build strong cross-functional partnerships.
• Strong problem-solving and decision-making capabilities, particularly in complex client, employee, or operational situations.
• Ability to lead through change, foster employee engagement, and promote a positive, high-performing team culture.
• Commitment to continuous improvement, operational excellence, and delivering exceptional client experiences.
• A business-minded approach with a strong focus on team performance, client outcomes, and alignment with The Gallagher Way.

As a client service manager in Personal Lines, you’ll deliver more than service, you’ll guide clients through key decisions, manage renewals independently, and identify opportunities to enhance coverage. You’ll use your expertise to simplify complexity, strengthen relationships, and contribute to growth, all within a collaborative environment that values initiative and continuous improvement.

• Own a portfolio of Personal Lines clients, delivering high-quality, relationship-driven service and coverage guidance.
• Independently manage renewals, review policies, update details, and deliver accurate, timely solutions.
• Build strong relationships by simplifying complex coverage and enabling confident client decisions.
• Conduct risk-focused conversations to identify exposures and recommend appropriate solutions.
• Strengthen accounts by identifying gaps and supporting cross-sell and rounding opportunities.
• Support remarketing efforts to secure optimal coverage and pricing aligned to client needs.
• Resolve moderately complex inquiries with sound judgment, balancing speed, accuracy, and client impact.
• Deliver a consistent, people-first experience through strong communication and technical expertise.
• Use digital tools and evolving platforms to drive efficient, smarter service

Here’s what you’ll bring to the role:

• 1–3 years’ experience in insurance or client service, managing Personal Lines accounts independently.
• Active P&C license with solid knowledge of coverage, liability, and underwriting fundamentals.
• Strong product expertise with ability to clearly explain complex coverage concepts.
• Client-focused, able to quickly build trust and maintain long-term relationships.
• Clear communicator who translates technical details into simple, actionable insights.
• Skilled at managing multiple priorities while maintaining accuracy and quality.
• Strong problem-solver, handling moderately complex needs with sound judgment.
• Adaptable and tech-savvy, leveraging tools to improve efficiency and service.
• Proactively identifies opportunities to add value and support account growth.
• Service-driven mindset with a focus on continuous learning and growth within Gallagher.

At Gallagher, we’re looking for a Senior Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and innovative insurance solutions to our clients. You’ll work closely with senior leaders, clients, and colleagues to build strong relationships, solve complex challenges, and ensure every interaction adds value. This is your opportunity to shape strategy, mentor others, and make a lasting impact while advancing your career. 

You’ll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, you’ll ensure clients receive tailored solutions that meet their needs. You’ll also play a key role in mentoring team members and fostering a culture of collaboration and excellence. 

Here’s what you’ll do: 

• Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions. 

• Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.  

• Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction. 

• Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies. 

• Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development. 

• Conduct regular audits to ensure compliance with regulations and maintain high service standards. 

• Oversee the accuracy and management of client and policy data using Gallagher’s systems. 

• Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results. 

• Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations. 

Here’s what you’ll bring to the role: 

• Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience 

• OR - 

• High School degree/GED with a minimum of 10+ years of client service and/or claims management experience 

• A Property and Casualty Insurance License. 

• Proficiency in Microsoft Office. 

• A desire to build relationships and deliver results. 

• Adaptability and resilience in managing shifting priorities. 

• A collaborative mindset to work with teams across Gallagher. 

Desired: 

• At least 1+ year of supervisory experience 

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• Guide the team’s day-to-day work and help keep service consistent across your account group.
• Work with branch leaders and production partners on renewals, client retention, and client satisfaction.
• Help spot ways to improve how work gets done, support margin goals, and make sure the team has what it needs to serve clients well.
• Coach colleagues, help remove roadblocks, and build a culture where people share ideas and keep learning.
• Help protect existing business and look for ways to grow accounts when it fits the client’s needs.

Required:

• Bachelor's degree with 5+ years client service and/or claims management experience

-OR-

• High School degree/GED with 10+ years client service and/or claims management experience.
• 1+ years supervisory experience.
• Appropriate licensing as required.

Preferred:

• Prior experience designing and implementing productivity and client service improvements
• Experience leading and managing teams (preferably within a matrix environment) within an operational service delivery or shared services environment
• Keen understanding of professional and industry standards/practices.
• The ability to coach others and set clear expectatiions

Behaviors:

• A steady approach to planning, follow-through, and problem solving.
• Comfort working across client needs, team priorities, and branch goals.
• Clear, direct communication wiht clients, colleagues, and leaders.
• A habit of looking for better ways to do the work.
• A team-first mindset and respect for different points of view.

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