HealthcareX
Search Jobs
Description:
Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.
MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.
Responsibilities include:
- Providing daily supervision and mentorship
- Managing household routines and student schedules
- Administering medications and ensuring student wellness
- Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students
- Leading daily devotions and accompanying students to Sunday Chapel
- Overseeing budgeting and household reporting
Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.
Benefits include:
- Salary: $46,917.00 per person (approximately $180,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)
- Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
- Relocation assistance and paid training provided
- Paid time off provided at designated times throughout the year
Qualifications:
- Experience working or volunteering with youth
- This is a two-person role for couples legally married for at least two years
- Both spouses must be age 27 or older
- No more than three dependent children may reside in the student home
- Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty
- Pet limitations: only fish and one dog of approved breeds allowed
- Valid U.S. driver’s license and ability to become certified to drive student home vans
- Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)
- High school diploma or GED required
- Ability to lift to 50 lbs.
-
Demonstrated integrity and professionalism; MHS staff serve as role models for students
This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit www.mhskids.org.
Description:
Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.
MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.
Responsibilities include:
- Providing daily supervision and mentorship
- Managing household routines and student schedules
- Administering medications and ensuring student wellness
- Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students
- Leading daily devotions and accompanying students to Sunday Chapel
- Overseeing budgeting and household reporting
Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.
Benefits include:
- Salary: $46,917.00 per person (approximately $180,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)
- Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
- Relocation assistance and paid training provided
- Paid time off provided at designated times throughout the year
Qualifications:
- Experience working or volunteering with youth
- This is a two-person role for couples legally married for at least two years
- Both spouses must be age 27 or older
- No more than three dependent children may reside in the student home
- Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty
- Pet limitations: only fish and one dog of approved breeds allowed
- Valid U.S. driver’s license and ability to become certified to drive student home vans
- Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)
- High school diploma or GED required
- Ability to lift to 50 lbs.
-
Demonstrated integrity and professionalism; MHS staff serve as role models for students
This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit www.mhskids.org.
Job Title: Resident Service Designee/Assistant Director of Nursing - RN Required
Location: Darien, CT
Employment Type: Full-Time (Tues-Sat)
Salary Range: Competitive
Department: Resident Services
About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.
Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Resident Service Designee to become part of our family. We invite you to take your first step toward a rewarding career with us!
Summary: The Resident Service Designee supports the Resident Service Director in the administration of the nursing services. In conjunction with the Resident Service Director, the Resident Service Designee directs, plans, and coordinates services activities of professional nursing and auxiliary nursing personnel in rendering resident care. Interprets policy and regulations to all nursing personnel and ensures compliance. Analyzes and evaluates nursing and related services rendered to ensure quality of resident care. The Resident Service Designee in concert with the Resident Service Director assumes responsibility for providing oversight of the resident health care service’s needs, including the overall medication delivery system and the coordination of in-service training for the Resident Care Services Department. The Resident Service Designee contributes directly and positively to the team approach to quality resident care by attending to and assisting with a variety of physical, emotional and social needs to help residents maintain their highest level of independence possible.
Essential Functions:
- Ensure clinical services are delivered in accordance with state regulations, accepted clinical standards, and community policies and procedures
- Assist in coordinating and managing nursing and personal care services for residents
- Provide nursing services, wellness counseling, health promotion, and disease prevention support
- Assist residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene, and mobility
- Oversee and verify resident medication regimens in collaboration with physicians and healthcare providers
- Conduct resident assessments, participate in pre-move-in evaluations, and assist with service plan development and reviews
- Coordinate resident care with families, physicians, and outside healthcare agencies as needed
- Lead and participate in Service Plan Reviews with residents, families, and interdisciplinary team members
- Maintain knowledge of assisted living and memory care regulations to ensure ongoing regulatory compliance
- Monitor infection control, immunization compliance, and infectious disease management practices
- Conduct routine audits of resident care systems, documentation, delegation practices, and quality assurance tools
- Support move-in, transition, and discharge processes for residents
- Assist with staff orientation, ongoing education, training, and competency development
- Supervise and support resident care associates in the delivery of quality care and services
- Review resident care documentation to ensure accuracy, compliance, and timely communication
- Provide delegation in accordance with state regulations and community policies
- Assist with resident care staffing coordination and scheduling
- Serve as an after-hours/on-call resource for resident care needs, including onsite response when necessary
- Provide regular updates and reports to community leadership regarding resident care services and concerns
- Participate in additional resident care and community responsibilities as assigned by leadership
Education/Experience/Licensure/Certification
- Must be a Licensed Practical Nurse or Registered Nurse, licensed to practice in the state.
- Experience in Assisted Living, Home Health, Skilled Nursing and/or retirement center.
- Experience and passion in working with seniors.
- Experience in supervisory role and able to lead.
- Able to perform tasks which may be physically demanding such as pushing, bending and lifting up to 60lbs.
- Ability to maintain positive working relationships with residents, their families, peers and other staff members.
Why You'll Love working for Us:
- Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
- HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
- Growth Opportunities: We promote and foster career development and continuous learning.
- Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
- Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Job Title: Resident Service Designee/Assistant Director of Nursing - RN Required
Location: Darien, CT
Employment Type: Full-Time (Tues-Sat)
Salary Range: Competitive
Department: Resident Services
About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.
Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Resident Service Designee to become part of our family. We invite you to take your first step toward a rewarding career with us!
Summary: The Resident Service Designee supports the Resident Service Director in the administration of the nursing services. In conjunction with the Resident Service Director, the Resident Service Designee directs, plans, and coordinates services activities of professional nursing and auxiliary nursing personnel in rendering resident care. Interprets policy and regulations to all nursing personnel and ensures compliance. Analyzes and evaluates nursing and related services rendered to ensure quality of resident care. The Resident Service Designee in concert with the Resident Service Director assumes responsibility for providing oversight of the resident health care service’s needs, including the overall medication delivery system and the coordination of in-service training for the Resident Care Services Department. The Resident Service Designee contributes directly and positively to the team approach to quality resident care by attending to and assisting with a variety of physical, emotional and social needs to help residents maintain their highest level of independence possible.
Essential Functions:
- Ensure clinical services are delivered in accordance with state regulations, accepted clinical standards, and community policies and procedures
- Assist in coordinating and managing nursing and personal care services for residents
- Provide nursing services, wellness counseling, health promotion, and disease prevention support
- Assist residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene, and mobility
- Oversee and verify resident medication regimens in collaboration with physicians and healthcare providers
- Conduct resident assessments, participate in pre-move-in evaluations, and assist with service plan development and reviews
- Coordinate resident care with families, physicians, and outside healthcare agencies as needed
- Lead and participate in Service Plan Reviews with residents, families, and interdisciplinary team members
- Maintain knowledge of assisted living and memory care regulations to ensure ongoing regulatory compliance
- Monitor infection control, immunization compliance, and infectious disease management practices
- Conduct routine audits of resident care systems, documentation, delegation practices, and quality assurance tools
- Support move-in, transition, and discharge processes for residents
- Assist with staff orientation, ongoing education, training, and competency development
- Supervise and support resident care associates in the delivery of quality care and services
- Review resident care documentation to ensure accuracy, compliance, and timely communication
- Provide delegation in accordance with state regulations and community policies
- Assist with resident care staffing coordination and scheduling
- Serve as an after-hours/on-call resource for resident care needs, including onsite response when necessary
- Provide regular updates and reports to community leadership regarding resident care services and concerns
- Participate in additional resident care and community responsibilities as assigned by leadership
Education/Experience/Licensure/Certification
- Must be a Licensed Practical Nurse or Registered Nurse, licensed to practice in the state.
- Experience in Assisted Living, Home Health, Skilled Nursing and/or retirement center.
- Experience and passion in working with seniors.
- Experience in supervisory role and able to lead.
- Able to perform tasks which may be physically demanding such as pushing, bending and lifting up to 60lbs.
- Ability to maintain positive working relationships with residents, their families, peers and other staff members.
Why You'll Love working for Us:
- Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
- HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
- Growth Opportunities: We promote and foster career development and continuous learning.
- Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
- Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Job Title: Resident Service Designee/Assistant Director of Nursing - RN Required
Location: Darien, CT
Employment Type: Full-Time (Tues-Sat)
Salary Range: Competitive
Department: Resident Services
About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.
Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Resident Service Designee to become part of our family. We invite you to take your first step toward a rewarding career with us!
Summary: The Resident Service Designee supports the Resident Service Director in the administration of the nursing services. In conjunction with the Resident Service Director, the Resident Service Designee directs, plans, and coordinates services activities of professional nursing and auxiliary nursing personnel in rendering resident care. Interprets policy and regulations to all nursing personnel and ensures compliance. Analyzes and evaluates nursing and related services rendered to ensure quality of resident care. The Resident Service Designee in concert with the Resident Service Director assumes responsibility for providing oversight of the resident health care service’s needs, including the overall medication delivery system and the coordination of in-service training for the Resident Care Services Department. The Resident Service Designee contributes directly and positively to the team approach to quality resident care by attending to and assisting with a variety of physical, emotional and social needs to help residents maintain their highest level of independence possible.
Essential Functions:
- Ensure clinical services are delivered in accordance with state regulations, accepted clinical standards, and community policies and procedures
- Assist in coordinating and managing nursing and personal care services for residents
- Provide nursing services, wellness counseling, health promotion, and disease prevention support
- Assist residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene, and mobility
- Oversee and verify resident medication regimens in collaboration with physicians and healthcare providers
- Conduct resident assessments, participate in pre-move-in evaluations, and assist with service plan development and reviews
- Coordinate resident care with families, physicians, and outside healthcare agencies as needed
- Lead and participate in Service Plan Reviews with residents, families, and interdisciplinary team members
- Maintain knowledge of assisted living and memory care regulations to ensure ongoing regulatory compliance
- Monitor infection control, immunization compliance, and infectious disease management practices
- Conduct routine audits of resident care systems, documentation, delegation practices, and quality assurance tools
- Support move-in, transition, and discharge processes for residents
- Assist with staff orientation, ongoing education, training, and competency development
- Supervise and support resident care associates in the delivery of quality care and services
- Review resident care documentation to ensure accuracy, compliance, and timely communication
- Provide delegation in accordance with state regulations and community policies
- Assist with resident care staffing coordination and scheduling
- Serve as an after-hours/on-call resource for resident care needs, including onsite response when necessary
- Provide regular updates and reports to community leadership regarding resident care services and concerns
- Participate in additional resident care and community responsibilities as assigned by leadership
Education/Experience/Licensure/Certification
- Must be a Licensed Practical Nurse or Registered Nurse, licensed to practice in the state.
- Experience in Assisted Living, Home Health, Skilled Nursing and/or retirement center.
- Experience and passion in working with seniors.
- Experience in supervisory role and able to lead.
- Able to perform tasks which may be physically demanding such as pushing, bending and lifting up to 60lbs.
- Ability to maintain positive working relationships with residents, their families, peers and other staff members.
Why You'll Love working for Us:
- Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
- HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
- Growth Opportunities: We promote and foster career development and continuous learning.
- Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
- Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Overview
Join Gallagher and make a real difference in customers our lives. Your will take calls regarding First Notice of Loss.
Position Details:
• Pay: $18/hr
• Hours: Training M-F 8am-4:30pm (may change – still working out the training schedule)
• Location: 777 N. Rainbow Blvd
• Hybrid: first 90 days in office then hybrid after (must be meeting KPIs to go to Hybrid)
• Start Date: 10/12/26
• Availability – This is a 24/7 operation and shifts will vary. Discuss more during screening.
How you'll make an impact
- Engage each caller by phone with the upmost responsiveness, care, and concern.
- Instill confidence with our customers that their information will be handled appropriately and that their experience matters.
- Lead customer through a guided interview process and/or follow a scripted set of questions ensuring each question is addressed and accurately captured on a written report.
- Pay strong attention to detail to ensure report accuracy and timely submissions.
- Hold all reports in strict confidence, both internally and externally.
- Demonstrate flexibility as policies, schedules, and people you interact with often change.
- Model our core values when interacting with callers: Care, Concern, Compassion, Connection and Confidence
About You
Required:
- High school diploma
- Minimum of 1 year of customer service experience.
- Strong typing and basic computer skills.
Preferred:
- A quiet, secure home office or workspace to ensure focus and professionalism.
- Minimum of 35 WPM typing speed and comfort navigating essential tools like Outlook, Teams, and Genesys phone system.
- Passionate about positively impacting others and delivering outstanding service.
- Dedicated to creating exceptional customer experiences and achieving strong outcomes.
- Highly organized with a keen eye for accuracy
- Committed to punctuality and adhering to scheduled work hours.
- Excellent verbal and written communication skills, with the ability to collaborate across all levels and diverse cultures.
#LI-KB3
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Overview
At Gallagher, we’re united by a commitment to excellence, innovation, and the growth of our people. As an Account Executive in Employee Benefits, you’ll play a pivotal role in delivering tailored insurance solutions and risk management strategies that protect our clients and their teams. This is your opportunity to join a collaborative, service-minded team that values integrity and fosters career growth.
How you'll make an impact
- In this role, you’ll be the trusted advisor for a portfolio of clients, ensuring their needs are met with high-quality and timely solutions.
- You’ll lead the renewal process, working closely with our production team to deliver the best outcomes for our clients.
- By building strong relationships with clients and their representatives, you’ll secure existing businesses and identify opportunities to expand services. Your ability to balance priorities, communicate effectively, and provide exceptional service will directly contribute to client satisfaction and retention.
- Partner with internal teams to develop and implement effective employee benefits strategies.
- Use your expertise to identify and address client needs, ensuring their goals align with our tailored solutions.
About You
Required:
- Bachelor's degree with 5+ years client service and/or claims management experience.
-OR-
- High School degree/GED with 8+ years client service and/or claims management experience.
- A Life and Health Insurance license.
Preferred:
- Strong communication skills and the ability to manage multiple priorities effectively.
- Previous insurance knowledge and experience managing client relationships.
- Financial acumen, and a consultative approach to client engagement.
- Experience in account management or a similar client-facing role.
Behaviors:
- A knack for building and maintaining strong client relationships.
- The ability to explain complex insurance solutions in simple terms.
- A proactive approach to problem-solving and delivering results.
- A commitment to ethical practices and doing business the right way.
- Proficient in using technology as a tool to maximize productivity and quality.
- Comfortably engages others in consultative discussion.
- Effectively manages/balances multiple and sometimes competing priorities.
- Works in a self-directed manner.
#LI-AV1
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Overview
At Gallagher, we’re looking for an Associate Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and solutions to our clients. You’ll work closely with your team and clients to build strong relationships, solve challenges, and ensure every interaction adds value. This is your opportunity to grow your career while making a meaningful impact.
How you'll make an impact
You’ll take the lead in managing client relationships and ensuring their needs are met. From guiding the renewal process to mentoring team members, you’ll play a key role in delivering high-quality solutions. You’ll also help secure existing business, explore opportunities for additional services, and ensure compliance with industry standards.
Here’s what you’ll do:
- Manage the renewal process by compiling information, analyzing needs, and delivering tailored solutions to ensuring proper coverage
- Build and maintain strong relationships with clients through timely responses and strong customer service
- Support your team in addressing client risk management needs through consultative conversations and personalized strategies.
- Conduct regular audits to ensure compliance with regulations and maintain high service standards.
- Maintain accurate and up-to-date client and policy data using Gallagher’s systems and performing audits
- Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
- Mentor junior team members by providing transparent feedback, encouraging continuous learning, and fostering professional growth.
- Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.
About You
Here’s what you’ll bring to the role:
- Bachelor's degree with minimum 1+ years client service and/or claims management experience OR- High School degree/GED with a minimum of 3+ years client service and/or claims management experience
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
- A collaborative mindset to work with teams across Gallagher.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Overview
At Gallagher, we’re committed to helping businesses thrive and people succeed. As a Client Service Manager, you’ll play a key role in delivering exceptional service to our clients. You’ll manage a portfolio of accounts, build strong relationships, and ensure our clients feel supported every step of the way.
How you'll make an impact
- In this role, you’ll oversee the day-to-day management of an assigned group of accounts.
- You’ll work closely with clients to understand their needs and deliver tailored solutions.
- By partnering with the Production team, you’ll lead the renewal process and ensure clients receive the best possible outcomes.
- Your work will directly impact client satisfaction, retention, and the growth of our business.
- You’ll also contribute to a culture of collaboration and continuous improvement, helping your team and clients succeed.
About You
Required:
- Bachelor's degree with 3+ years client service and/or claims management experience
-OR-
- High School degree/GED with 8+ years client service and/or claims management experience.
- Producer's License.
- Ability to travel up to 25% of the time.
- Proficiency in Microsoft Office.
- Appropriate licensing as required.
Preferred:
- Previous insurance knowledge and experience managing client relationships.
- Solid financial acumen.
Behaviors:
- Proficient in using technology as a tool to maximize productivity and quality.
- Strong written and verbal communication skills.
- Comfortably engages others in consultative discussion.
- Effectively manages/balances multiple and sometimes competing priorities.
- Works in a self-directed manner.
#LI-MB1
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Overview
As a Client Service Manager Team Lead, you'll combine advanced client service expertise with leadership responsibilities that support team performance, operational excellence, and a consistent client experience. In addition to managing your own book of business, you'll serve as a trusted technical resource and escalation point for complex client situations while helping to elevate the performance of the broader team.
This role is ideal for a service professional who enjoys developing others, driving process improvements, and influencing results through collaboration. You may provide formal or informal leadership support, including coaching, onboarding, workflow coordination, and team development, while ensuring the highest standards of client service and operational effectiveness.
How you'll make an impact
- Manage a portfolio of Small Business clients while delivering exceptional service, retention, and growth outcomes
- Serve as a primary escalation point for complex client service, coverage, and renewal issues
- Provide technical guidance and support to team members on service standards, workflows, and best practices
- Coach, mentor, and support onboarding of new team members to promote consistent service excellence
- Coordinate workflows and resources to improve efficiency, workload balance, and service delivery
- Partner with leadership to drive operational excellence, quality assurance, and continuous improvement initiatives
- Analyze service trends, workflows, and performance metrics to identify opportunities for improvement
- Foster strong relationships with producers, carriers, clients, and internal stakeholders
- Promote adoption of technology, tools, and processes that enhance the client experience
- Support client retention, revenue growth, and overall business performance through leadership and influence
- May provide direct leadership responsibilities, including team oversight and performance support, where applicable
About You
- 5+ years of experience in insurance client service or account management
- Active Property & Casualty (P&C) license
- Strong knowledge of insurance products, service processes, and client relationship management
- Demonstrated ability to resolve complex client and coverage issues
- Experience mentoring, coaching, training, or leading team initiatives
- Strong organizational and workflow management skills
- Ability to influence and guide others without relying solely on formal authority
- Effective communication and stakeholder management skills
- Strong analytical and problem-solving capabilities
- A collaborative leadership style and commitment to team success
- Ability to leverage data, technology, and reporting tools to drive decisions and improve outcomes
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Overview
At Gallagher, we’re looking for a Client Service Manager to join our Commercial team. In this role, you’ll work closely with clients and colleagues to provide exceptional service and deliver tailored insurance solutions. You’ll help build strong relationships, solve challenges, and ensure every interaction both internally and externally adds value. This is your opportunity to grow your career while making a meaningful impact
How you'll make an impact
You’ll play a key role in supporting and leading efforts to deliver high-quality solutions to our clients. From managing renewals to mentoring team members, you’ll help ensure client needs are met and compliance standards are upheld.
Here’s what you’ll do:
- Manage the renewal process by gathering client information, analyzing their needs, and helping deliver timely, tailored solutions.
- Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
- Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
- Help your team address client risk management needs through consultative conversations and personalized strategies.
- Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional growth.
- Conduct regular audits to ensure compliance with regulations and maintain high service standards.
- Maintain accurate and up-to-date client and policy data using Gallagher’s systems.
- Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
- Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.
About You
Here’s what you’ll bring to the role:
- Bachelor's degree with a minimum of 3+ years Client service and/or claims management experience, or a High School degree/GED with a minimum 8+ years client service and/or claims management experience.
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
- A collaborative mindset to work with teams across Gallagher.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Overview
At Gallagher, we’re looking for a Client Service Manager II to join our Commercial team. In this role, you’ll work closely with clients and colleagues to provide exceptional service and deliver tailored insurance solutions. You’ll help build strong relationships, solve challenges, and ensure every interaction both internally and externally adds value. This is your opportunity to grow your career while making a meaningful impact.
As part of our continued growth, we are building a talent pipeline for future senior level Commercial Client Service Manager opportunities. While this role is not currently open, it is open to being hybrid our of our Gallagher office locations, and we welcome the opportunity to connect with strong talent for upcoming needs.
How you'll make an impact
You’ll take the lead in managing client relationships and ensuring their needs are met. From guiding the renewal process to mentoring team members, you’ll play a key role in delivering high-quality solutions. You’ll also help secure existing business, explore opportunities for additional services, and ensure compliance with industry standards.
Here’s what you’ll do:
- Manage the renewal process by compiling information, analyzing needs, and delivering tailored solutions to ensuring proper coverage
- Build and maintain strong relationships with clients through timely responses and strong customer service
- Support your team in addressing client risk management needs through consultative conversations and personalized strategies.
- Conduct regular audits to ensure compliance with regulations and maintain high service standards.
- Maintain accurate and up-to-date client and policy data using Gallagher’s systems and performing audits
- Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
- Mentor junior team members by providing transparent feedback, encouraging continuous learning, and fostering professional growth.
- Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.
About You
Here’s what you’ll bring to the role:
- Bachelor's degree with minimum 1+ years client service and/or claims management experience OR- High School degree/GED with a minimum of 3+ years client service and/or claims management experience
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
- A collaborative mindset to work with teams across Gallagher.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Overview
As part of our continued growth, we are building a talent pipeline for future Personal Lines Client Service Manager opportunities. While this role is not currently open, we welcome the opportunity to connect with strong talent for upcoming needs.
Take your expertise to the next level. As a Senior Personal Lines Client Service Manager II, you’ll lead complex client relationships with confidence, shaping strategy, influencing decisions, and driving smarter coverage solutions. You’ll operate in a collaborative environment, using your insight to identify gaps, unlock growth opportunities, and elevate the client experience through a more consultative, forward-thinking approach. Powered by innovation and supported by accessible leadership, this is your opportunity to lead from the front and make a measurable impact. This full-time position is a hybrid role with 3 days a week in the office and 2 days remote.
How you'll make an impact
- Own and grow a Personal Lines portfolio, delivering a high-quality, relationship-driven client experience.
- Lead complex renewals end-to-end, aligning coverage with risk and managing timelines effectively.
- Build strong client relationships through proactive engagement, anticipating needs and driving retention.
- Take a consultative approach, identifying policy gaps and provide coverage solutions supporting cross-sell and account growth goals.
- Provide expert guidance on complex coverage decisions and resolve service challenges independently.
- Ensure operational excellence through accuracy, compliance, and continuous process improvement.
- Act as a team leader, sharing expertise and supporting a high-performance, collaborative culture.
- Leverage data and digital tools to deliver efficient, modern client service.
- Drive retention, satisfaction, and portfolio growth through consistent, insight-led delivery.
About You
- Bring progressive experience in insurance client service or account management, managing moderately complex Personal Lines accounts independently.
- Hold an active P&C license with strong knowledge of coverage, policy terms, endorsements, and service processes.
- Provide expert support on complex client inquiries, delivering clear, coverage-focused guidance.
- Communicate effectively with a consultative approach, building trust and simplifying complexity.
- Demonstrate strong judgment and ownership, confidently resolving complex issues and navigating ambiguity.
- Stay highly organized and detail-oriented, managing competing priorities and renewal timelines effectively.
- Apply a continuous improvement mindset, identifying inefficiencies and enhancing service delivery.
- Collaborate and influence through expertise, supporting team performance without formal authority.
- Act as a relationship builder, problem solver, focused on strong client outcomes and career progression.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)