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Overview
Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”
About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products.
Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a seamless, end-to-end Intuit experience.
Your ability to understand each customer's unique situation and connect with them on a personal level is critical. Taxes can be stressful, and your presence as a trusted, knowledgeable guide makes all the difference whether you're helping with a straightforward W-2 filing, navigating a major life event like marriage, a new child, or elder care, or tackling more complex scenarios involving business income, investments, or amendments.
Additionally, you will play a key role in growing TurboTax’s client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.
This role is nonexempt and requires onsite presence at a TurboTax location in the United States.
What You’ll Do:
Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language.
Be a Proactive Community Ambassador - Embody a “community ambassador” and “business owner” mindset to actively build and grow a new local customer base for TurboTax. As a primary driver of local growth, you will own your market — identifying and pursuing prospects through targeted outreach, grass-roots marketing initiatives, referral networks, and community partnerships. Serve as the local face of TurboTax, converting new prospects into loyal, long-term clients. Organize and lead local events such as financial literacy workshops, community pop-ups, and networking gatherings with the support of TurboTax marketing tools and resources, to create consistent opportunities for customer engagement and brand awareness.
Champion the Full Intuit Ecosystem - Act as a trusted guide for every client by developing a deep understanding of their complete financial picture and connecting them with the Intuit solutions best positioned to move them forward. As you build relationships through tax engagements and collaborative client meetings, identify opportunities to introduce clients to complementary services such as bookkeeping, payroll, financial planning, or Credit Karma that meaningfully address their needs. Your role is not simply to deliver a service, but to ensure every client leaves with a clearer path and the full weight of Intuit's resources behind them for year-round support.
Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.
Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.
What You Get: As a TurboTax - Local Service Expert, you’ll receive access to exceptional company benefits and resources, including:
401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program
discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support
Key Qualifications
Who You Are:
- EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred.
- Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
- Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230
- Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit
- Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season
- Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time
- Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle.
- Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies
- Bilingual (English/Spanish) communication skills are a plus
- Experience in holistic tax advisory services beyond tax filing
Attributes & Skills:
- Passionate about empowering customers and helping them overcome the complexities of taxation.
- Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos).
- Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.
- Exceptional customer service skills, high empathy, and a friendly, professional demeanor.
- Excited to be showcased as a TurboTax - Local Service Expert in local and national marketing efforts.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment independently while managing multiple priorities.
- Proficient with technology, including tax preparation software and CRM/sales tools.
Additional Requirements:
- Must reside within the United States.
- Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is
California (Bay Area): $27.00 - $41.00
Southern California: $27.00 - $41.00
Colorado: $26.00 - $39.00
Hawaii: $27.00 - $41.00
Illinois: $26.00 - $39.00
Maine: $23.50 - $35.00
Maryland: $26.00 - $39.00
Massachusetts: $29.50 - $34.47
Minnesota: $23.50 - $35.00
New Jersey: $27.00 - $41.00
New York: $27.00 - $41.00
Ohio: $23.50 - $35.00
Vermont: $26.00 - $39.00
Virginia: $26.00 - $39.00
Washington: $27.00 - $41.00
Washington, DC: $26.00 - $39.00
This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Find your calling at Mercy!
The Registered Nurse, utilizing theoretical concepts as a basis for decisions in practice will assess, plan, implement and evaluate individualized nursing care in accordance with standards of nursing practice for adult/geriatric patients. Candidate must report to facilities within the regional footprint of the home hospital where they are employed. Determination of facilities to be discussed upon hire into position with approval by hiring leader/leadership team.Position Details:
MERCY HOSPITALS: Mercy Washington and Surrounding Communities
Department: Regional Float Pool
Status: Full Time
Shift: Nights
#BeAMercyNurse
Incentives:
Sign-On Bonus: $10,000 - No Contract
Base Pay (Determined by Experience)
PLUS Regional Float Pool Perk AND Shift Differentials: $2.75/Evenings, $4.60/Nights, $1.50/Weekends
Benefits: Day-One Comprehensive Medical, Vision & Dental Insurance
Stay Premium Program: Active after 2 years with Mercy. Up to $8/hour based on years of Mercy service
Retirement: 401(k) Employer-Matched Retirement Funds
Referral Bonus Opportunity
Education Assistance:
Tuition Reimbursement $2,000 per year
ASN to BSN (Up to $16,000)
PTO/Vacation Time
Overview:
Join Mercy’s Regional Float Pool and bring your expertise to multiple hospitals across the St. Louis region. This is a fantastic opportunity for experienced RNs who thrive in dynamic environments and enjoy continuous learning.
Why Join the Float Pool?
Strengthen your clinical assessment and critical thinking skills
Collaborate with diverse care teams and patient populations
Experience flexibility and variety in your daily work
Units You May Float To:
Medical/Surgical (Med/Surg):
Orthopedics (Ortho), Trauma, Surgery, Oncology, Neuro, Medical, Surgical
Telemetry (Tele):
Cardiac, Surgical, Medical
Stepdown (SD):
Medical (Med SD), Surgical (Surg SD), Trauma, Neuro, Cardiac
Intensive Care – ICU:
CVICU (Cardiac Vascular ICU), Trauma ICU, Burn ICU, Surgical ICU, Neuro ICU
And more!
Facilities You’ll Serve (Min of 3 assigned) :
Mercy St. Louis - St. Louis, MO
Mercy Jefferson - Festus, MO
Mercy South - South St. Louis County, MO
Mercy Washington - Washington, MO
Mercy Lincoln - Troy, MO
Mercy Perry - Perryville, MO
Mercy Southeast - Cape Girardeau, MO
Mercy Stoddard - Dexter, MO
Qualifications:
Required Education:
Graduate of an accredited registered professional nursing program.
Preferred Education: BSN
Licensure:
Is personally responsible for obtaining, and maintaining, a current RN license within the hiring state and/or compact licensure in which nursing duties are performed and must meet all state board of nursing requirements.
REQUIRED Experience:
One year of recent bed-side RN experience to work Med Surg.
For all other specialties (ICU, etc.) a minimum of two years of recent bed-side RN experience.
Preferred Experience: Epic experience
Certifications (Must have to start):
For Med Surg and Behavioral Health - BLS
For Critical Care (CC) - BLS, ACLS
Physical Requirements/Demands:
Stand/Walk most of the time on duty; significant amount of bending and stooping, as well as lifting and turning patients with assistance; push/pull/grip up to 50 pounds
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
Provide leadership and guidance for a team of quota carrying sales representatives. Ensure all team members clearly understand their roles and responsibilities in achieving team objectives and have a consistent understanding of Lumen’s key differentiators in the market.
The Main Responsibilities
• Define competitive price points and internal selling strategies to win targeted accounts on a financial basis.
• Establish and enforce sales activity requirements for account management personnel.
• Lead, coach, and motivate quota-carrying sales representatives to meet or exceed defined sales targets.
• Cultivate and maintain executive-level relationships to position the company as a strategic partner.
• Provide consultative guidance to key stakeholders to influence procurement specifications for win-win outcomes.
• Develop comprehensive, differentiated responses to structured procurements with clear narrative and key value propositions.
• Coordinate cross-functional and affiliate resources to support proposal development and ongoing customer service.
• Ensure team alignment on roles, responsibilities, and the company's key market differentiators.
• Champion target accounts internally to drive business growth and financial performance.
What We Look For in a Candidate
- Define price points necessary to win business and champion targeted accounts within the company (“internal selling”), especially on a financial basis.
- Define and implement sales activity requirements for account management personnel.
- Achieve defined sales targets.
- Individually and through team members:
- Develop the equivalent of C-Level relationships with targeted accounts with the objective of positioning Lumen as its strategic partner.
- Provide consultative guidance to key personnel at targeted accounts, with the intent of influencing specifications in structured procurements to create ‘win-win’ outcomes.
- Provide thorough responses to public structured procurements, with particular attention to narrative detail as well as Lumen key differentiators; “selling Lumen” in clear and concise written form. Coordinate with Lumen affiliate resources – both inside and outside the Correctional Markets group – to provide thorough written responses to procurements and to service existing customers.
Compensation
| This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $91,935 - $122,577 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $96,540 - $128,713 in these states: CO HI MI MN NC NH NV OR RI $101,136 - $134,839 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. |
| Learn more about Lumen's: |
| Benefits |
#LI-Remote #ProjectVelocity |
Requisition #:
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.