Courtesy Booth Clerk
Organization Name: Good's Cash Saver
Job Location: Emporia, KS-66801
FLSA Status: Non-Exempt
Supervisory Responsibilities
Manages up to a total of 15 employees in the store. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Job Purpose
Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Tasks
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Instruct staff on how to handle difficult and complicated sales.
Assign employees to specific duties.
Keep records of purchases, sales, and requisitions.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Plan and prepare work schedules and keep records of employees' work schedules and time cards.
Review inventory and sales records to prepare reports for management and budget departments.
Inventory stock and reorder when inventory drops to a specified level.
Establish and implement policies, goals, objectives, and procedures for the department.
Examine products purchased for resale or received for storage to assess the condition of each product or item.
Enforce safety, health, and security rules.
Estimate consumer demand and determine the types and amounts of goods to be sold.
Work Activities
Performing for or Working Directly with the Public
Training and Teaching Others
Making Decisions and Solving Problems
Coaching and Developing Others
Resolving Conflicts and Negotiating with Others
Communicating with Supervisors, Peers, or Subordinates
Coordinating the Work and Activities of Others
Establishing and Maintaining Interpersonal Relationships
Getting Information
Identifying Objects, Actions, and Events
Detailed Work Activities
Answer customer questions about goods or services.
Assign duties or work schedules to employees.
Clean work areas.
Examine condition of property or products.
Greet customers, patrons, or visitors.
Maintain records of sales or other business transactions.
Monitor inventories of products or materials.
Monitor market conditions or trends.
Monitor sales activities.
Monitor work areas to provide security.
Prepare financial documents, reports, or budgets.
Purchase stocks of merchandise or supplies.
Sell products or services.
Set up merchandise displays.
Supervise sales or support personnel.
Train sales personnel.
Work Content
Physical Demands
The employee is occasionally Sit; the employee is frequently Reach with hands and arms; Stoop, kneel, crouch, or crawl; the employee is regularly Stand; Walk; Use hands to finger, handle, or feel; Talk or hear.
Lifts Weight or Exerts Force Work Environment
The employee is occasionally Up to 50 pounds; Up to 100 pounds; the employee is frequently Up to 10 pounds; Up to 25 pounds;
Visions
Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception; Ability to adjust focus;
Work Environment
The employee is occasionally Work near moving mechanical parts; Extreme cold (non-weather); Extreme heat (non-weather);
Qualification Education and Experience
Years of Experience - 2
Education - High School/G.E.D
Skills
Basic Skills
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
Talking to others to convey information effectively.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.
Social Skills
Service Orientation
Actively looking for ways to help people.
Coordination
Adjusting actions in relation to others' actions.
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Instructing
Teaching others how to do something.
Negotiation
Bringing others together and trying to reconcile differences.
Complex Problem Solving Skills
Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Resource Management Skills
Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job.
Time Management
Managing one's own time and the time of others.
Management of Material Resources
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
HealthcareX
