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Relationship Banker Team Lead

At Regions, the Relationship Banker Team Lead is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. In addition, the Relationship Banker Team Lead is responsible for coaching a team of bankers and will oversee some branch activities in the Branch Manager's absence. This role offers an exciting opportunity for candidates with retail or sales experience that are interested in a career with opportunities for growth, development, and upward mobility.

Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. This requires a candidate with strong communication and leadership skills as well as the ability to provide personalized customer service.

Primary Responsibilities

• Partners with the Branch Manager to guide and direct all branch activities
• Achieves branch targets and goals by proactively identifying customer needs and providing expert level guidance and perspective about Regions' solutions
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquires new ones
• Partners with branch leadership on new business development opportunities and fosters financial wellness within local communities
• Provides consistent coaching to junior level bankers to assist with strengthening their product knowledge and identifying customer needs
• Educates and advises customers on Regions' Consumer and Business products and services, including all loan and deposit types
• Educates customers on emerging technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Oversees branch operational and compliance-related tasks, ensuring branch teams understand procedural changes as they occur
• Resolves escalated issues, primarily in Branch Manager's absences, which may include team scheduling, counseling associates, or input into hiring decisions
• Refers customers to an internal team of experts when additional financial goals and needs are recognized
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks

This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.

This position is incentive eligible.

This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to https://fedregistry.nationwidelicensingsystem.org for more information.

Requirements

• High School Diploma or GED
• Two (2) years of banking, sales, and/or customer service experience
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds

Preferences

• Bachelor's degree
• Supervisory/management experience

Skills and Competencies

• Ability to adhere to policies, procedures, and guidelines
• Ability to assist customers with digital banking offerings
• Ability to handle multiple priorities simultaneously
• Excellent relationship-building skills
• Strong communication and customer focus
• Strong leadership skills

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum: $44,905.90 USD

Median: $55,692.00 USD

Incentive Pay Plans:

This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals.This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

https://www.regions.com/about-regions/welcome-portal/benefits

Location Details

Bayou Walk

Location: Shreveport, Louisiana

Equal Opportunity Employer/including Disabled/Veterans

Broadband Specialist I

Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offerfaster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone serviceare a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!

As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You'll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You'll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation.

Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:

• Company provided vehicle and gas card!
• Paid on the job training and opportunity to promote quickly!
• Company provided tools, tablet, and phone!
• Health, vision, and dental insurance!
• Paid vacation, holidays and flex paid time off!
• 401K with generous company match!
• Pay increases through self-guided training!
• Performance bonus potential!
• Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
• Education Enrichment up to $5,000 per year for qualified employees!
• Company provided uniforms and boots!
• Employee Wellness Program!

Position Responsibilities:

• Make customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.
• Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service.
• Analyze picture quality and judges' acceptability of picture delivered following installation of cable service.
• Work with connectors, fasteners and wire and use hand tools.
• Use customary CATV hand and power tools in performance of job duties.
• Complete appropriate paperwork functions as prescribed by system management.
• Read signal levels through use of field strength meter; add and subtract levels in installation problems; install connectors on different types of drop cable; maintain proper clearances; install tap-off devices.
• Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed.
• Lift and carry loads up to 100 lbs. (including line ladder); Work within limited confines, such as crawl spaces.
• Properly use, store and maintain a VOM or DMM to check for "open" or "short" online as well as AC and DC voltages.
• Read general drop system layouts from blueprints.
• Inform customers of FCC Rules and Company policies as they pertain to customers.
• Drive company vehicles in performance of job duties; use bucket truck. Perform proper vehicle upkeep and maintenance.
• Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns, and promotions.
• Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed.
• Perform installations and changes of service, while adhering to: applicable codes, requirements, guidelines, company procedures and safe work practices in order to provide an outstanding customer experience.

Position Requirements:

• No experience required.
• High school diploma or GED required.
• Valid driver's license required: satisfactory driving record required.
• General level of mechanical and consumer devices knowledge
• Ability to interact and communicate with customers and co-workers.
• Ability to work in high or tight spaces.
• Ability to work in all weather conditions and at various heights.
• Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required.

Physical Requirements:

• Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.

Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.

Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.

Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

Disclaimer: The salary range for this position is $14.25 - $17.00 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

Sales Support

Reports to: Store Manager

Location: University of Wisconsin-Superior, 1605 Catlin Ave, Superior, Wisconsin 54880

Contract Type: Part-Time, Permanent

Working hours: 20 hours per week or less

Pay Rate: $11.00 per hour

About BibliU

BibliU is an award-winning, technology-led B2B company transforming the $65bn educational content industry. With a 90% CAGR the past 5 years, we are just getting started. We've cracked the code on Day 1 access to affordable digital course materials for students, while delivering comprehensive campus store solutions that foster human relationships, and increase our stickiness in the world of AI.

The result? Measurable impact: 10% higher student retention, 1-point GPA increases, and partnerships with 170 universities serving 600,000 students each year.

We've fundamentally changed how universities procure, distribute, and manage learning content. We partner with 4,000+ publishers, including Pearson, Oxford University Press, and Wiley to deliver content to universities, and provide rich engagement data and interactive tools like quizzes that help students actually learn.

Here's what makes our story compelling:

Founded in late 2015 as an Oxford University spin out, we've grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in annual revenue. Our Series B raised $23m led by Nesta Impact Investments (with Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises). In late 2023, we acquired Texas Book Company (now 'BibliU Campus') to become the only fully vertically integrated player in the market, driving US organic growth which now represents 90% of our business.

We're hungry for more. We're actively building our M&A pipeline as we compete head-to-head against legacy bricks-and-mortar providers to improve the faculty and student experience while boosting the financial sustainability of universities.

Our culture is collaborative, high-growth, and agile. You'll join an experienced and motivated executive team with backgrounds from Instructure (Canvas) and other successful edtech companies with exit experience. We operate as a distributed team across the UK and US, with offices in London.

Position Overview:

As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across customer service, textbook handling, and shipping/receiving support.

This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service. This role operates on a seasonal basis (68 weeks per semester), with a standard schedule of two days per week. Flexibility to work additional days during campus events is required.

Key Responsibilities

• Engage customers on the sales floor with information, support, and a positive attitude.
• Maintain clean, organized, and well-merchandised store displays.
• Support customers in person, via phone and email
• Manage and fulfil customer orders

Textbook Department

• Assist customers in locating and purchasing course materials.
• Stock and merchandise textbooks to ensure easy access and visual appeal.
• Support daily upkeep and organization to meet sales and service goals.

Shipping & Receiving

• Receive and check in incoming merchandise and supplies.
• Organize back-stock to ensure efficient restocking of the sales floor.
• Prepare and process outgoing shipments, customer orders, and returns.
• Must be able to lift up to 40lb unassisted.

Qualifications

• Retail or customer service experience preferred but not required.
• Ability to work quickly and accurately in a busy environment.
• Team-oriented and dependable, with good attention to detail.

Full-Time Retail Stocking Team Supervisor

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join Our Burlington Back of House/Receiving team as a Full-Time Retail Stocking Team Supervisor!

As a Retail Stocking Team Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management while being the main leader and director of the Back of House area. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!

At Burlington, we live by our Core Values:

• Drive Results
• Trust & Respect Each Other
• Build Teams & Partnerships

Burlington Benefits:

• Growth Opportunities
• Competitive Pay
• Flexible Hours
• 15-30% Associate Discount
• Medical, Dental, and Vision Coverage
• Employee Assistance Program
• Life and Disability Insurance
• Paid Time Off
• Paid Holidays
• 401 (k)

Key Responsibilities:

• Lead merchandise progression process (receiving deliveries, unloading and sorting cartons, processing merchandise, and flowing goods to the sales floor)
• Ensuring back of house cleanliness, set-up and organization are at standard
• Reinforce our company Asset Protection strategies to eliminate shortage
• Promote safety for both our customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Drive associate compliance with company policies and standards
• Directing associates and workload
• Accountability for team productivity results and merchandise protection
• Coaching associates in the moment and providing recognition
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drives Community Relations participation through company programs and partnerships
• Coordinate meal and break periods and monitors schedule adherence

Requirements:

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
• Strong interpersonal skills with a positive and engaging attitude
• Ability to work a full-time schedule including nights, weekends and holidays as required
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

At Burlington we're opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities!

Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full-time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $15.73 per hour - $17.73 per hour

Consultative Health And Life Insurance Rep

The Assurance Group is looking for the right person to fill a consultative health and life insurance rep position. The ideal candidate is one who can bring to the table the right mix of work ethic and integrity, and who enjoys the idea of a career that centers around helping people. Although experienced insurance agents are welcome to apply, no experience is necessary. In fact, in many cases we prefer to work with people coming from other industries. It might seem strange that a company specializing in various financial services would be looking outside of "experienced" reps, but we've found so much success taking people from other industries like bartenders, servers, teachers, healthcare workers, and even former military, and training them to represent our products (life, health, and fixed index annuities) that we've decided to lean hard in that direction.

Job Offers: Fresh leads available at no cost to the agent In house appointment setters Large carrier line-up through our NMO Freedom to set and manage your own hours Extremely thorough free training and ongoing real-time support Friendly & helpful sales community

Please note that while all leads and training are provided at no cost, this is a 100% commission 1099 role that has a pathway to W2. We invest heavily in new agents, but there is no base salary. Also, although we operate from a home office, we do ultimately meet clients in person for our appointments. This is not a 100% remote role.

About The Assurance Group (TAG): Since 1988, TAG has been at the very forefront of the insurance industry. As a family-owned organization with a continued annual growth rate of 30-40%, TAG has representatives nationwide and in more than 20 regional offices. We proudly promote a creative and dynamic vision of collaborative growth and development which, in a rapidly changing market, is career driven and "agent-centric." Unique benefits to partnership include free leads, company paid office space, 1099 and W-2 pay, advanced commissions, bonus/incentive trips and weekly pay! With impeccable and ongoing training and support from some of the most successful agents in the industry and a platform designed to empower agents along a trajectory of exponential achievement, we look forward to the continued expansion of our team of talented and diverse agents.

Requirements Job Requirements: Must be teachable Must be self-motivated (This is a commission sales role!) Must have or be willing to obtain a Life & Health License (fairly simple process) Must have reliable transportation (We meet with clients in person) Must be good with people

Benefits: With production, The Assurance Group offers health & dental insurance, 401k match, and equity ownership in the company.

Maintenance Technician - Night Shift

We've Get the Right Mix of Ingredients for a Better Career:

Excellent Pay - Starting Pay is $27.97 per hour for Level 1. After level 2 certification, pay jumps to $31.13 per hour; achievable within 6 months; additional pay increases correspond with each increase in achieved skill level. Top pay at level 6 of $38.94 per hour. Annual level increases based on market and budget factors. Plus, night shift employees receive an additional $2.25 per hour.

Pay for Skill Environment - After next level certification, the maintenance technician can expect a significant corresponding pay increase, AND there are annual level increases based on market and budget factors. Additional achieved levels pay even more and perform project work and leadership tasks.

Incentive Pay - Quarterly bonus incentives - earn up to 7% per quarter based on safety, quality, and other metrics.

Benefits - We are proud to offer generous benefits including comprehensive medical, dental, and vision insurance (starting at $60-$95/month for employee-only coverage on the PPO Plan or starting at $30-$45/month for employee-only coverage on the HDHP), 401(K) matching, 3 weeks of paid time off, 10 paid holidays, 1 paid personal holiday, company provided life insurance and disability insurance, flexible spending account, healthcare saving account, voluntary accident insurance, voluntary critical illness insurance, and tuition reimbursement.

About the Position

This position requires the individual to proactively apply skills to install, maintain, and improve all plant equipment. This position will also be exposed to providing temporary support in all other maintenance related activities. Given the "Food Processing" environment, all work will be performed in accordance to all Food Safety, Quality, and Food Defense requirements.

Essential Functions

• Perform sheet metal fabrication, mill and lathe machining, and welding.
• Must demonstrate a working knowledge of single and three phase power, understand electrical control schematics, and be able to troubleshoot control and PLC logic and hardware.
• Must demonstrate strong mechanical troubleshooting skills of general food manufacturing processing and packaging equipment.
• Ability to follow specific maintenance procedures concerning PMs, schedules, and documentation requirements.

Position Requirements

• Work in a safe manner.
• Follow GMP's and housekeeping guidelines.
• Follow procedures to ensure all food quality standards are met or exceeded.
• Must work together with the maintenance team to provide proactive support to other groups within the team.
• Respond in an expedient manner to all trouble calls.
• Accept responsibility for one's own performance, as well as the performance of the maintenance team.
• Maintain a proactive approach to service internal customers and the effort to continuously improve the operation of the plant.
• Work any shift.
• Consistently demonstrate an acceptable level of attendance and performance.
• Required to conduct work in a safe and legal manner, according to all GMP food safety standards, as well as following safety protocols.
• Must be willing to be responsible for your safety and health, along with the safety and health of all employees, vendors, and visitors.

Education and/or Experience

• High school diploma or equivalent required.
• 5+ years as a general maintenance mechanic in a food processing environment, preferred.
• 2+ years working knowledge of PLC and electrical troubleshooting.
• Technical trade training pertaining to maintenance skills.
• Solid work experience background.

Physical Demands and Work Environment

While performing the duties of this job, the employee is continuously required to stand and walk on concrete, occasionally lift up to 50 lbs., climb ladders, access platforms from 6 to 45 feet, required to work in confined spaces. Specific vision abilities include close, distant, color, peripheral, and depth perception. Loud noise is to be expected in this position.

Get to know us:

• A people-focused company that cares: We're a 90-year-old company with the entrepreneurial spirit of a startup and a focused eye on the future. As a midsized, privately held company with a portfolio of beloved food and beverage brands, our people are the most important ingredient in our success.
• A valued and supported workforce: We place tremendous value in our employees and provide competitive pay and comprehensive benefits to ensure our employees can create the best life for themselves. Benefits include a top tier health insurance plan with lower-than-average employee cost share, generous PTO, 401(k) match, and more.
• An engaged and energized culture: At The Krusteaz Company, collaboration and ingenuity drive our fierce commitment to creating extraordinary product experiences that people love.
• A place to grow and make a difference: An entrepreneurial spirit has been at the core of our company since the beginning, attracting self-starters who are curious and love to learn and to share ideas.

We make a difference by enriching the lives of consumers through products we are proud of.

You can thrive in a culture built on forward-thinking in a supportive, family atmosphere with outstanding benefits (i.e. just ask any of our current employees)!

The Krusteaz Company products and brands bring people together, so we do our part to ensure those experiences are great! Our goal is to be the most innovative, creative, and admired company in food, and we recognize that our people are the key to achieving that goal. That's why we strive to foster a passionate, caring, and quality-focused workplace where people know they are valued and understand how their contributions impact the business. We have a small company feel, and many employees appreciate a variety of broad responsibilities as well as the caring, family-like culture. If this sounds like the kind of company you'd like to work for, and the kind of role you'd excel at, we encourage you to apply today!

The policy of The Krusteaz Company is to hire, train, and promote all persons in all job groups in accordance with law, without regard to race, color, religion, sex, sexual orientation, age, marital or military status, national origin, gender identity, the presence of any sensory, mental or physical disability, genetic information, or any other status or characteristic protected by local, state, or federal law.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Client Care Consultant: Private Duty Services Florida Community

The Client Care Consultant is the critical first touchpoint for families seeking private duty care. You will convert inquiriesfrom online searches, direct phone calls, and internal Home Health referralsinto signed client consents within 24 48 hours. This role sits at the intersection of sales, customer service, and care advocacy. You will educate families on our services, address their concerns and objections, build trust through empathy and problem-solving, and when appropriate, visit families in their homes to provide a higher level of service and finalize enrollment. Your ability to listen, educate, persist, and ultimately close the sale will directly determine case quality, client satisfaction, and company revenue growth. The right candidate combines consultative sales skills with genuine compassion for families in complex situations.

Core Responsibilities

• Intake & Qualification
• Receive and manage inquiries from multiple sources: website inquiries, direct phone calls, and internal referrals from the Home Health division.
• Conduct thorough initial assessments to understand client needs, family circumstances, care requirements, timeline, and decision-making process.
• Identify and document key information to ensure service alignment and readiness for conversion.
• Client Education & Consultation
• Educate families on Complete Home Care service scope, caregiver qualifications, pricing model, and the relationship between premium rates and safety/quality outcomes.
• Position pricing as an investment in client safety: explain how physical demands, clinical expertise, risk management, and staffing complexity drive our rates.
• Address common concerns (cost, service quality, process) with empathy, data, and consultative problem-solving.
• Recommend the appropriate level of care, always prioritizing safety while planning for care progression.
• In-Home Client Conversion
• When appropriate, particularly for complex families, high-acuity situations, or to finalize enrollmentconduct in-home visits to build trust, provide personalized consultation, and secure signed consent.
• Use home visits to assess family dynamics, client condition, caregiver needs, and any concerns that may affect service success.
• Represent Complete Home Care's professionalism, care philosophy, and commitment to excellence during all client interactions.
• Consent & Conversion Closure
• Guide families through the consent and agreement process using Docusign or company systems; ensure all required fields are complete and accurate.
• Obtain signed consent and confirmation of agreement to pricing and service terms.
• Handle pricing objections through education and value positioning; escalate to the Administrator only when downward negotiation is being considered (per management discretion for high-hour, long-tenure, or competitively sensitive accounts).
• Escalate complex family dynamics, clinical concerns, or unusual requests to the Administrator for guidance.
• Documentation & Systems
• Maintain accurate, timely documentation for all inquiries, conversations, and conversions.
• Coordinate with care coordination team immediately upon signed consent to schedule start-of-care nurse visit.
• Relationship Building & Follow-Up
• Maintain professional, compassionate communication throughout the intake process and beyond.
• Follow up persistently on pending inquiries: multiple touchpoints, varied communication methods, consistent follow-through.
• Build a reputation as the trusted first voice families hear from Complete Home Careprofessional, knowledgeable, and genuinely invested in their outcomes.

Requirements

2+ years of experience in sales, customer service, lead conversion, or related client-facing role

Proven ability to manage multiple inquiries, follow up consistently, and close sales

Excellent verbal and written communication skills; professional phone presence and email etiquette

Strong empathy and genuine interest in helping families in complex or stressful situations

Problem-solving mindset; ability to handle objections and work through barriers

Highly organized and detail-oriented; capable of managing CRM/EMR systems accurately

Proficiency with Microsoft Office

Valid driver's license and reliable transportation for in-home client visits

Self-motivated, reliable, and comfortable working both independently and as part of a team

Flexibility to accommodate evening and weekend calls for client needs

Preferred

Healthcare or home care background

Familiarity with in-home private duty care or senior care

Experience with CRM systems, EMR platforms, or healthcare software

Competencies & Personal Attributes

The ideal candidate possesses:

Empathy & Compassion: Genuine concern for families in vulnerable situations; ability to listen and respond with care

Persistence & Follow-Through: Comfort with follow-up, objection handling, and staying engaged until resolution

Problem-Solving Mindset: Creative, consultative approach to addressing concerns and finding solutions

Attention to Detail: Accuracy in documentation, consent forms, and system entry; commitment to completeness

Work Location & Schedule

Hours: 8:30 AM 5:00 PM EST, Monday through Friday, but must accommodate evening and weekend calls for client inquiries and conversions as needed

Work Environment: Remote when not conducting in-home visits; based in Palm Beach/Broward territory preferred but not required

Travel: Regular in-home client visits as appropriate; local travel within assigned territory

Why This Role Matters

Families calling Complete Home Care are often at a crossroadsmanaging a new diagnosis, a health crisis, or the reality that a loved one needs specialized care. Your voice, professionalism, and genuine concern will be the first impression they have of our company. You will be the difference between a family feeling heard and supported versus confused and overwhelmed. By educating families on what premium care truly means, addressing their concerns with empathy, and guiding them to the right decision for their situation, you will help families access the care they desperately need while building Complete Home Care's reputation as a trusted partner in their most vulnerable moments. This role is not transactionalit is relational, consultative, and deeply meaningful

Senior Project Manager - Aviation & Government and Defense Projects

As a Senior Project Manager, you will be responsible for providing project management services to an assigned high-profile Aviation or Government & Defense client account to help achieve the company's strategic business objectives. This job is part of the Project Management function. They are responsible for the management of projects from initiation through completion.

What You'll Do:

• Manage all areas of project management for multiple projects. This includes planning, design, construction, occupancy, and closeout with respect to the delivery of specific site-based work for various projects.
• Work collaboratively alongside the Regional Project Managers Scheduler, Estimator, and Controller to manage the site.
• Interface with various internal and external stakeholder groups to align the necessary consultations and approvals.
• Work with the contractor to coordinate the required permits, approvals, and consents as well as to coordinate site logistics.
• Oversee the delivery of the works in line with scope, schedule, cost, quality, and risk requirements.
• Coordinate the effective application of change control procedures and escalates decisions as required.
• Works collaboratively with the wider regional team to coordinate reviews, inspections, and approvals incl. design, health and safety, quality, environmental, security, etc.
• Works collaboratively with the wider regional team to coordinate procurement activities and contract management activities.
• Define the project delivery resources from pre-qualified lists or through the project qualification process. Conduct complex requests for proposals, complete bid evaluations, and recommend resources to clients.
• Facilitate the development of a charter and integrated timeline.
• Ensure all functions remain on schedule and issues get resolved or escalated.
• Facilitate regular meetings to review project status for active and pending projects.
• Collaborate to develop solutions and guide the project team through implementation and completion.
• Work collaboratively alongside the Regional Project managers, Scheduler, Estimator, and Controller to manage the site
• Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives.
• Showcase expertise in own job discipline and in-depth knowledge of other job disciplines within the organization function.
• Coach others to develop in-depth knowledge and expertise in most or all areas within the function.
• Lead by example and model behaviors that are consistent with company RISE values. Anticipates potential objections and persuades others, often at senior levels and of divergent interest, to adopt a different point of view.
• Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies.
• Contribute to new products, processes, standards, and/or operational plans in support of achieving functional goals.
• Communicate difficult and complex ideas with the ability to influence.

What You'll Need:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

• Bachelor's Degree preferred with 8-10 years of relevant experience in program or project management. In lieu of a degree, a combination of experience and education will be considered.
• Demonstrated expertise in project management and / or applicable technical areas to deliver complex road / highways projects. Experience with large international airport projects or equivalent infrastructure projects or programs is strongly desired.
• Demonstrated experience in managing teams to deliver complex projects and programs.
• Strong technical capability in all project phases, including design, planning, construction, operations, and maintenance preferably large program/projects.
• Demonstrable experience in managing stakeholder relationships and providing reporting to enable effective decision making.
• Familiarity of working in collaborative project environments and a working knowledge and experience of progressive contracting models incl. Progressive Design Build and Target Price.
• Good stakeholder engagement and communication skills including the ability to facilitate meetings / workshops with groups of stakeholders.
• Recognized degree and professional designation in a relevant field considered an asset.
• The innovative mentality to develop methods that go beyond existing solutions.
• Ability to solve unique problems using standard and innovative solutions having a broad impact on the business.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Expert organizational skills with an advanced inquisitive mindset.

Disclaimer:

Please be advised that effective January 1, 2025, CBRE Project Management and Turner & Townsend was consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with Turner & Townsend PJM US LLC, you will subsequently transfer directly to Turner & Townsend at a date to be determined. Turner & Townsend carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for this position is $120,000.00 annually and the maximum salary for this position is $160,000.00 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on Turner & Townsend's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity:

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).