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Customer Service Representative

TechOp Solutions is seeking Customer Service Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client's operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.

Recruiter Note: Remote position, but candidate must reside within Tampa, FL or nearby cities.

Duties:

• Answer and track incoming calls
• Prepare and submit accurate, detailed reports in government systems
• Accurately record all details in accordance with procedures
• Conduct database and open-source research
• Route and escalate calls appropriately
• Other duties, as assigned

Asset Administrator

Location: NYC, NY 10004 Duration: 12 Months

Description of Duties: The ideal candidate will be responsible for managing and optimizing the software assets of the organization, ensuring compliance with licensing agreements, and driving cost efficiency. This role requires strong analytical skills, meticulous attention to detail, and a proactive approach to problem-solving.

Office Professional 1 - Intermittent

The Ohio Department of Taxation is responsible for the administration of individual and business taxes across the state. Guided by our Mission Statement, we are ONE TEAM providing education, innovation, outreach, and exceptional service to our customers through courtesy, accuracy, and responsiveness in each interaction. Taxation is committed to building a strong and skilled workforce. We invest in the development of each employee through comprehensive training, a competitive total compensation package that includes benefits (medical, dental, and vision insurance), tuition reimbursement, health and wellness programs, work-life balance initiatives, and opportunities for career advancement.

The Ohio Department of Taxation is seeking multiple Intermittent Office Professional 1 in the Revenue Processing Division. What you'll do as an Office Professional 1:

Open and sort incoming mail

Prepare organized mail for scanning

Must be able to sit for long periods of time

Must be able to lift/carry mail trays

To request a reasonable accommodation due to disability for the application or interview process, please contact ADA Coordinator J.D. Hawkins by phone: 614-387-1782 or by email to Accessibility@tax.ohio.gov.

A full Position Description will be provided during the interview process. This is an intermittent position. Intermittent appointments are limited to 1000 hours per fiscal year and are not eligible for health benefits or paid leave. The wage will remain at step 1 in the pay scale.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Formal education in arithmetic that includes addition & subtraction & in reading, writing & speaking common English vocabulary. -Or equivalent of Minimum Class Qualifications for Employment noted above. Technical Skills: Clerical & Data Entry. Professional Skills: Active Learning, Teamwork, Problem Solving and Customer Focus.

The final candidate selected for the position will be required to undergo a criminal background check. Section 2961 of the Ohio Revised Code prohibits individuals convicted of a felony including but not limited to fraud, deceit, or theft from holding a position that has substantial management or control over the property of a state agency. Additionally, section 5703.081 of the Ohio Revised Code requires the Ohio Department of Taxation employees to promptly file and pay tax returns.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Principal Product Manager

Become a part of our caring community and help us put health first. The Principal Product Manager conceives of, develops, delivers, and manages products for customer use. The Principal Product Manager provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience. The Principal will serve as a key interface between business and technology, driving transformation and innovation while maintaining operational rigor.

Key Responsibilities

• Strategic Leadership & Transformation: Lead emerging transformation efforts, aligning technology roadmaps with enterprise objectives and clinical, operational, and customer experience goals.
• Stakeholder Management: Cultivate strong relationships with senior executives, business leaders, and technical teams. Serve as a trusted advisor, translating complex technical concepts into actionable business insights and recommendations.
• Cross-Platform Delivery: Drive end-to-end delivery of business capabilities across telephony, EHR, and data platforms. Manage dependencies, milestones, and inter-team coordination to ensure timely and effective execution.
• Governance & Risk Management: Evaluate and communicate the business impact of architectural and integration decisions. Ensure compliance, reliability, and scalability, proactively managing operational risks and issue resolution.
• Operational Oversight: Anticipate and manage the impact of system changes, outages, and upgrades. Partner with IT and business teams to triage issues and escalate risks as needed.
• Reporting & Communication: Prepare concise, executive-level status reports and summaries. Convert technical updates into clear business terms for leadership visibility.
• Mentorship & Enablement: Support the development of junior product managers and analysts, fostering technical fluency and structured delivery approaches.

Use your skills to make an impact

Requirements

• Bachelor's degree in relevant field is required (Product Management, Health Informatics, Business, Computer Science, Engineering, or related).
• A minimum of seven years of experience in product management, enterprise systems, or technology strategy in healthcare.
• Deep expertise in enterprise architecture, data platforms, EHR systems, and telephony/contact center technologies.
• Demonstrated ability to lead cross-functional initiatives and drive transformation across technology and business domains.
• Exceptional stakeholder management and executive communication skills.
• Proven track record of thriving in dynamic, growth-oriented environments, balancing strategic vision with operational execution.
• Certified Product Manager (CPM), SAFe Product Owner/Product Manager (POPM), or equivalent required.

Preferred

• Master's degree is preferred, especially in business administration, health informatics, public health, or related field.

Additional Information

• Remote Role
• Willingness to travel up to 25% (annually) for stakeholder engagement and product initiatives.
• Work at Home Requirements
• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
• Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours 40

Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $150,000 - $206,300 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 01-02-2026

About us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.

Field Service Mechanic A

Location: Tolleson, AZ, US, 85353 Job Type: Full-time

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 pro forma total revenues reaching approximately $5.1 billion. Herc Rentals serves customers through approximately 612 locations and has about 9,900 employees in North America as of September 30, 2025.

Job Purpose

As a Field Service Mechanic A, you are a master technician and will assume a leadership role in product knowledge and standards of quality within the branch. You will serve as a go-to resource for utilizing your mechanical expertise to ensure Herc fleet remain in proper operating condition on our customer jobsites, at all times. Field Service Mechanics are dispatched to local jobsites at various times of the day and work independently without direct supervision. This provides the opportunity to build positive relationships with customers all while supporting the growth and improvement of your community.

What You Will Do...

+ Develop and maintain a consistent schedule of performing preventative maintenance of all Herc owned fleet at long term customer job sites

+ Oversee and conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services

+ Diagnose and repair heavy equipment as required to ensure proper operating condition at the job site

+ Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems

+ Recondition and replace assorted parts to return equipment to a safely functioning state

+ Educate customers on proper use of equipment to avoid future breakdowns

+ Analyze problem areas for any significant wear or tear and address to ensure proper usage of the equipment until your next scheduled visit

+ Adhere to all safety guidelines posted at active jobsite where repairs and maintenance are completed

+ Maintain work area on jobsite in a clean and organized manner

+ Produce timely and detailed service reports and repair logs

+ Follow all company's filed procedures and protocols

+ Build positive relationships with customers

+ Perform additional duties as assigned

Requirements

+ Highschool diploma or equivalent

+ Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment

+ Ability to understand detailed technical schematics, owner manuals, and product warning labels

+ Ownership of sufficient selection of hand and air/electric tools to complete most repairs and services

+ Ability to be on call to support operational needs

+ A valid driver's license

Skills

+ Ability to drive/operate multiple types of vehicles and equipment

+ Ability to follow up with customers in a timely manner

+ Ability to handle assorted tools properly and safely

+ Ability to safely lift up to 50 LBs

+ Attention to detail

+ Customer service skills to naturally converse with jobsite foreman

+ Flexibility to adapt to changing needs on an active jobsite

+ Interpersonal skills to communicate effectively and efficiently

+ Must possess solid written and verbal communication skills and be able to perform basic computer operations such as opening and closing work orders

+ Solid and proven computer skill set to enter work orders

+ Understanding the importance of time management

+ Works and communicates effectively with all levels of the company

Pay Range

$33 - $37 Per Hour

Benefits

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following:

Keeping you healthy: Medical, Dental, and Vision Coverage Life and disability insurance Flex spending and health savings accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation Program Weight Loss Program

Building your financial future: 401(k) plan with company match Employee Stock Purchase Program

Life & work harmony: Paid Time Off (Holidays, Vacations, Sick Days) Paid parental leave. Military leave & support for those in the National Guard and Reserves Employee Assistance Program (EAP) Adoption Assistance Reimbursement Program Tuition Reimbursement Program Auto & Home Insurance Discounts

Protecting you & your family: Company Paid Life Insurance Supplemental Life Insurance Accidental Death & Dismemberment Insurance Company Paid Disability Insurance Supplemental Disability Insurance Group Legal Plan Critical Illness Insurance Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

Nearest Major Market: Phoenix

Job Segment: Hydraulics, Maintenance, Electrical, Mechanic, Field Service, Engineering, Manufacturing, Operations

TravelCenters of America Truck Service Assistant General Manager

There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future.

Job Summary

Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. The Truck Service Assistant General Manager provides vital support to the General Manager in leading the marketing and operations functions of the Truck Service department. This individual assists in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner. The Assistant General Manager helps ensure we are returning every traveler to the road better than they came!

In This Role, You Can Expect To:

• Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the Truck Service department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)
• Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
• Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
• Assist in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner
• Conduct visual inspections to ensure that all products and services are available
• Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
• Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships

What We'd Like To See:

A leader who sets the example when working alongside team members. An individual who is excited to grow their career within our Truck Service division. High School Diploma (or GED) required; Associate's or bachelor's degree preferred. Supervisory experience in the following areas preferred: convenience store, truck service, travel center, or other related business activity. Knowledge and understanding of the Truck Service business preferred. Exhibit excellent verbal and written communication skills. Ability to effectively communicate with other managers. Ability to work flexible hours including nights, weekends and some holidays. A valid driver's license

With Us, You'll Enjoy:

Competitive wages and annual bonus opportunity. Medical, dental, vision and life insurance. 401(k) with a company match. Paid vacation and holidays. Tuition reimbursement. On-site meal discounts. A wide variety of discounts on technology, travel, food and fuel. Opportunity for growth and advancement with company paid training. Relocation Assistance (relocation not required)

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit

Pay Range $57.00 - 63,000.00 per hour

A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills.

Typical Physical Demands

In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.

Work Environment

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

Disclaimer

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.