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At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post‑sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization.

The Impact You Will Have

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post‑technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go‑live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point‑of‑view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer‑facing technical roles and teams to cover the below work streams:
  • Main use cases moving from ‘win’ to production
  • Enablement / user growth plan
  • Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
  • Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
  • Executive and operational governance
• Provide internal and external updates – KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression – to your Technical GM

What We Look For

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala
• Experience in a customer‑facing pre‑sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open‑ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non‑commissionable roles or on‑target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job‑related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.

Zone 2 Pay Range – $180,000—$247,500 USD

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other protected characteristics.

Compliance

If access to export‑controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

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Kodiak is seeking a Senior Software Engineer to enhance behavior prediction for autonomous driving. In this role, you will work on how our autonomy system predicts the behavior and intent of road users and optimize the planning system's decisions.

The ideal candidate has ample experience in autonomous vehicle prediction and is proficient in C++. This position offers competitive compensation, equity, comprehensive health plans, flexible PTO, and various office perks.

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Leidos in St. Louis is seeking an experienced AI Engineer to lead AI solutions, work with cloud technologies, and enhance customer experiences. The ideal candidate has a BS in Computer Science or Engineering, extensive experience with AI and cloud-based solutions, and familiarity with leading software development frameworks.

The role involves a strong collaboration with teams in designing AI architectures and optimizing operational processes. Candidates must possess a TS Security Clearance and demonstrate the ability to adapt quickly to new AI technologies.

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Athelas is seeking a Senior Software Engineer to join their Revenue Cycle Management Product Team. You will scale and maintain infrastructure for their practice management platform, Insights, ensuring it supports thousands of practices nationwide.

Ideal candidates will have over 5 years of experience in software development and proficiency in ReactJS, Python, and PostgreSQL. The compensation range for this role is $170K - $240K, reflecting the importance of transforming healthcare with cutting-edge technology.

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Mountain View, California, United States

• Research in advance areas of Computer vision for COBOTS Autonomous Robots for Manufacturing Plant. The role involves designing perception systems, developing vision-based algorithms for navigation, object detection, obstacle avoidance and collaborate with robotics engineers to deploy models for real world applications
• Research in advance areas of Computer vision for COBOTS Autonomous Robots for Manufacturing Plant. The role involves designing perception systems, developing vision-based algorithms for navigation, object detection, obstacle avoidance and collaborate with robotics engineers to deploy models for real world applications

Skills required (MUST HAVE):

• Artificial Intelligence (AI)
• Robotic Process Automation - Automation Anywhere

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CALIBRE is seeking a cybersecurity specialist to oversee the security of programs and systems. Responsibilities include managing resources, advising management on risks and security, and ensuring the implementation of security protocols. Candidates must have an Associate’s degree and TS/SCI Clearance.

Key qualifications include experience with intrusion detection, compliance with cybersecurity standards, and knowledge of risk analysis. The role is crucial for the organization's cybersecurity initiatives.

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A leading consulting firm is seeking a Technology Lead specializing in .NET and AngularJS. The ideal candidate will have over 4 years of experience in software design and development within the Financial Services domain. Key responsibilities involve stakeholder management and working within an Agile environment. Strong knowledge of SQL Server, RESTful web services, and excellent analytical skills are essential. A Bachelor’s degree or equivalent experience is required.
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Accenture is looking for a senior market-facing executive to drive growth and lead complex capital programs. This role will require partnering with C-suite leaders and leveraging Accenture’s global capabilities. Candidates should have a minimum of 15 years of consulting experience in infrastructure or capital projects, along with a strong executive presence.

The work is flexible, allowing for a combination of remote, onsite, and office work. Applicants must hold a Bachelor’s degree and demonstrate expertise in PMO transformation and business development.

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A growing technology firm in Dallas is seeking a Senior Software Engineer to join their CLO Compliance engineering team. The role involves developing a mission-critical SaaS platform while utilizing AI tools and maintaining high coding standards. Ideal candidates should have strong .NET/C# experience, knowledge of compliance workflows, and a passion for modernizing technology solutions. This position offers competitive compensation, flexible time off, and opportunities for career growth.
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Waymo is seeking a System Software Engineer to join the Telematics unit, a Linux-based gateway handling all data flow for its autonomous fleet. You will work on real-time diagnostics, OTA software updates, and high-bandwidth telemetry, collaborating with hardware partners and internal teams to deliver production-grade software from prototyping to launch.

The role requires strong C/C++ skills, 3+ years in Linux development, and experience with embedded builds (Yocto/Buildroot), kernel/dev, and

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Responsibilities

• Design and implement scalable, secure, and maintainable Python-based solution architectures.


• Provide technical leadership throughout the software development lifecycle, from requirements gathering to deployment.


• Develop proof of concepts and write production-quality code when needed.


• Collaborate with developers, architects, product owners, and business stakeholders to define technical solutions.


• Evaluate business requirements and recommend architecture patterns, frameworks, and technology solutions.


• Guide engineering teams on best practices for application design, coding standards, testing, and performance optimization.


• Lead technical discussions and support architectural decision-making across multiple projects.


• Ensure solutions align with scalability, reliability, security, and performance requirements.


• Stay current with emerging technologies and recommend innovative approaches to solve complex business challenges.


• Mentor development teams and promote engineering excellence.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.


• 8+ years of experience in software development, including significant experience with Python.


• Proven experience designing enterprise-scale application architectures.


• Strong expertise in Python frameworks such as FastAPI, Flask, or Django.


• Experience with RESTful APIs, microservices, and distributed systems.


• Solid understanding of cloud platforms (AWS, Azure, or Google Cloud).


• Experience with containerization technologies such as Docker and Kubernetes.


• Strong knowledge of SQL and NoSQL databases.


• Familiarity with CI/CD pipelines, DevOps practices, and version control systems.


• Excellent analytical, problem-solving, and communication skills.

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Cognizant is looking for a ServiceNow SPM Technical Architect to lead the design, development, and delivery of SPM solutions. This role requires a strong background in the ServiceNow platform and substantial experience in architecting solutions.

You will collaborate with stakeholders and other teams to create scalable solutions. The ideal candidate should have 7+ years of experience and a Bachelor’s degree in a relevant field. This is a remote position available to qualified applicants in the United States.

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Logos Space Services is seeking a Lead, Flight Software Engineer to architect the core flight software for our mega constellation and lead the team building it from the ground up. You will own the full lifecycle from framework design to deterministic performance in space environment.

This role emphasizes mission-critical software, real-time on-board logic, and high-reliability systems, with opportunities to shape networking infrastructure in orbit and collaborate across hardware and software

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Job Description

The Solution Architect is responsible for leading large-scale U.S. healthcare payer contact center operations across Member Services, Provider Services, Claims, Enrollment, and Eligibility. This role owns end-to-end delivery excellence including SLAs, regulatory compliance, financial performance, workforce productivity, and transformation initiatives across Commercial, Medicare, and Medicaid lines of business. The role serves as a senior client-facing leader managing complex multi-LOB healthcare operations while driving cost optimization, quality, and AI-led transformation.

Responsibilities

• Provide hands on leadership for 200 - 400+ FTE U.S. healthcare contact center operations across Member Services, Provider Services, Claims, Enrollment, and Eligibility
• Act as a U.S. payer domain SME with deep understanding of member and provider journeys
• Own end to end KPIs and SLAs including AHT, ASA, FCR, quality, accuracy, grievance TAT, and appeals resolution
• Ensure compliance with U.S. healthcare regulations including HIPAA, CMS, Medicare, Medicaid, ACA, and state mandates
• Lead governance with U.S. payer leadership across Operations, CX, Compliance, and Medical Management
• Drive cost to serve reduction through workforce optimization, automation, and AI led interventions
• Lead U.S. healthcare transformation initiatives including digital self service, contact reduction, intelligent routing, and agent assist
• Proactively identify and mitigate operational, regulatory, and compliance risks
• Support U.S. healthcare pursuits and expansions with SME ownership for solutioning, pricing, and operating model design
• Own delivery financials including budgeting, productivity targets, and P&L performance
• Build leadership capability across Managers and Senior Managers and drive a high performance delivery culture

Qualifications

• Bachelor’s or master’s degree in business administration or related discipline
• 13+ years BPO and contact center delivery operations
• 10+ years in U.S. healthcare contact center leadership roles
• Mandatory experience in U.S. Member Services across Commercial, Medicare, or Medicaid
• Strong exposure to Provider Services and payer back-office integration
• Hands‑on experience with payer platforms such as Facets, QNXT, WGS, PEGA, and portals
• Strong knowledge of CMS audits, HEDIS, STAR ratings, and G&A processes
• Lean Six Sigma Green or Black Belt Certification preferred

Salary Range: $138,600 - $187,500 a year

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Larson is seeking a Vice President of Information Technology to lead technology strategy and execution across the organization and its affiliates. This role serves as a technology advisor to the Executive Leadership Team—providing research, recommendations, and strategic input—while directly facilitating execution through the Director of IT, Business Relationship Managers, and the broader IT organization.

We're looking for a visionary executor: a leader who has set technology strategy at a senior level, can set direction for a multi‑affiliate technology function, and recognizes when personal execution is needed—testing a new tool, digging into a hard problem alongside the team, or stepping in when speed matters more than delegation. Experience leading technology through M&A integration is a strong plus. Financial services or RIA experience preferred given the regulatory environment.

Responsibilities

Strategy & Advisory

• Develop the enterprise technology roadmap across Larson.
• Provide research, recommendations, and technology guidance to the Executive Leadership Team.
• Evaluate emerging technologies (AI, automation, analytics) and personally test or pilot platforms before recommending broader adoption.
• Facilitate AI infrastructure and governance strategy across the organization, partnering with the AI Engineer and business units to ensure tools are adopted securely and consistently.

Affiliate & Organizational Leadership

• Lead technology strategy and standards across all affiliates, working through the Director of IT and affiliate‑aligned Business Relationship Managers.
• Meet regularly with the presidents of each affiliate to understand their technology needs, audit progress against the roadmap, and confirm priorities are still aligned.
• Evaluate technology decisions across affiliates holistically—ensuring a solution adopted by one business unit is considered in the context of the others.
• Ensure consistent infrastructure, security, and systems standards across the affiliate structure.
• Directly manage the Director of IT and maintain visibility into each affiliate's technology needs and performance.

M&A Technology Leadership

• Facilitate technology due diligence, planning, and integration for all mergers and acquisitions.
• Lead the technical assessment of prospective acquisitions and build integration plans that minimize disruption to employees and clients.
• Standardize systems and security controls as new offices and affiliates come online.

Security & Compliance

• Facilitate the firm's cybersecurity program—monitoring, incident response, disaster recovery, and employee awareness—through the IT Ops & Security team.
• Ensure compliance with SEC, FINRA, and applicable privacy and cybersecurity frameworks (NIST, CIS Controls).
• Partner with compliance and legal on audits and regulatory exams.

Hands‑On Execution

• Personally lead or contribute to key technical projects—system implementations, integrations, and troubleshooting as needed.
• Stay closely involved with core enterprise platforms (CRM, financial planning, portfolio management, document management) alongside the team.
• Step in as an individual contributor on high‑priority or high‑complexity issues.
• Partner closely with the AI, Data and CRM functions to ensure tools are adopted effectively and securely.

Team & Vendor Management

• Develop and manage the IT budget and capital planning.
• Facilitate strategic vendor relationships and contract negotiations.
• Support the development of the Director of IT and the broader technology team.

Additional Responsibilities

• Technology needs at a growing, multi‑affiliate organization don’t always fit neatly into a job description. This role is expected to flex as those needs evolve—taking on other duties as assigned to ensure the organization’s technology goals are met.

Requirements

• 10+ years of progressive IT leadership experience, including 5+ years in a senior leadership role with executive level visibility.
• Proven experience developing and executing enterprise technology strategy across multiple business units or affiliated organizations.
• Demonstrated success leading technology due diligence, integration, and transformation through mergers, acquisitions, or organizational change.
• Strong background in cybersecurity, IT infrastructure, cloud technologies, and enterprise applications.
• Experience operating within regulated industries; financial services, wealth management, or RIA experience preferred.
• Track record of managing IT budgets, vendor relationships, and technology investments.
• Ability to communicate effectively with executive leadership and influence business strategy.
• Bachelor’s degree in Computer Science, Information Systems, or a related field required; Master’s degree preferred.

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Compatriot Capital is seeking a hands‑on, business‑oriented Director of IT to lead technology strategy, systems support, cybersecurity coordination, vendor management, and day‑to‑day IT operations for our Dallas‑based team. This player‑coach role is ideal for a proactive technology leader who can operate strategically while also directly supporting practical employee technology needs across Microsoft 365, desktop services, hardware, user access, business applications, automation initiatives, AI adoption, and cybersecurity practices. The Director of IT will work closely with senior leadership, outside vendors, Sammons Enterprises, and Compatriot’s broader real estate investment ecosystem to improve efficiency, reduce manual work, strengthen data reliability, and support better decision‑making. The ideal candidate brings strong technical execution, sound business judgment, a service‑oriented mindset, and the ability to translate technology needs into practical business solutions in a lean, high‑accountability environment.

Job Title: Director of IT

FLSA Status: Exempt

About us

At Compatriot Capital, Inc. (“CCI”), our strategic focus is on investing in real‑estate companies and their projects. We are dedicated to growing enterprise value by forging strong relationships with talented and committed partners in the real‑estate industry. Our mission is to provide crucial capital support to facilitate the growth and expansion of private real‑estate operating companies while building a diverse portfolio of real‑estate assets. Compatriot currently manages approximately $7 billion of real‑estate investments with an ambitious growth plan for the next 10 years. Compatriot is a wholly owned subsidiary of Sammons Enterprises, Inc. (“Sammons”), one of the largest privately held companies in the U.S. Sammons is proudly 100% employee‑owned, and our unique capitalization is the foundation of our culture of ownership.

Job Overview

The Director of IT will oversee and execute Compatriot’s technology strategy, business systems support, and day‑to‑day technology operations. This is a hands‑on, player‑coach role in a lean organization that requires a proactive technology leader who can operate strategically while also directly supporting practical employee technology needs. The position will focus primarily on Compatriot Capital, Inc., and its approximately 30‑person in‑office team in Dallas. The Director will also interface with Sammons on a periodic basis to review best practices related to technology, cybersecurity and other related matters. The role may also support wholly‑owned and partially‑owned portfolio companies as Compatriot evaluates the benefits of bringing certain third‑party services in‑house. The Director of IT will collaborate closely with Richard Bryant (anticipated to transition to full‑time support of KDC and Albion Residential) to ensure continuity, cross‑training, consistent standards, and backup coverage across the broader technology environment within the Compatriot ecosphere. The ideal candidate will combine strong technical execution with strategic thinking, sound business judgment, and strong service orientation. This role requires comfort between technology strategy, vendor management, AI and automation initiatives, business application support, and hands‑on desktop, hardware, and employee support while using technology to improve efficiency, reduce manual work, strengthen data reliability, and support better decision‑making.

Reports to: Tom Sharpe, President

Key Responsibilities

• Develop and maintain an IT roadmap aligned with Compatriot’s business objectives, growth plans, and operating needs.
• Partner with senior leadership to evaluate technology priorities, automation opportunities, system needs, and long‑term scalability.
• Identify technology solutions that improve efficiency, strengthen data management, reduce manual work, and support investment and operating decisions.
• Evaluate technology needs for CCI and its portfolio companies, including whether certain third‑party services should be internalized.
• Lead and support technology projects from planning through implementation, testing, rollout, training, and post‑implementation support.

Infrastructure, Desktop Services & Systems Management

• Provide hands‑on support for Compatriot’s Dallas‑based team, including desktop services, laptops, mobile devices, printers, conference room technology, user access, software issues, and troubleshooting.
• Oversee hardware procurement, setup, maintenance, inventory, refresh cycles, and device retirement.
• Support Microsoft 365, file sharing, communication platforms, security tools, and core business applications.
• Manage onboarding and offboarding technology processes, including equipment, access rights, licensing, and coordination with HR and department leaders.
• Operate effectively in a lean environment by balancing direct execution, vendor coordination, collaboration with Richard Bryant, and long‑term technology improvement initiatives.

Business Applications, Automation & AI

• Support the administration, troubleshooting, and improvement of key business applications across Investments, Asset Management, HR, and Finance.
• Partner with functional leaders to identify opportunities to streamline workflows, reduce duplication, improve data flow, and increase process reliability.
• Evaluate and implement automation tools where they can improve efficiency, accuracy, or scalability.
• Help lead the responsible adoption of AI tools, including practical use‑case identification, approved‑tool guidance, data security, confidentiality, user training, and acceptable‑use practices.

Cybersecurity & Compliance

• Support the protection of sensitive investment, financial, employee, partner, and operational data.
• Maintain cybersecurity practices, including access controls, endpoint protection, password management, secure file sharing, phishing awareness, backup procedures, and incident escalation.
• Coordinate with vendors, consultants, and parent‑company resources on cybersecurity policies, audits, assessments, and remediation items.
• Manage outside IT vendors, software providers, consultants, managed service providers, and support partners.
• Partner with Sammons and Richard Bryant (VP of IT at KDC) to ensure cross‑training, shared coverage, consistent standards, and continuity across CCI, KDC, Albion Residential, and other supported entities.
• Help evaluate whether technology services currently provided by third parties should remain outsourced or be brought in‑house.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business, or a related field preferred.
• 10+ years of progressive IT, systems administration, technology operations, business applications, or infrastructure support experience, preferably in a professional services, real‑estate, investment management, finance, accounting, or corporate office environment.
• Strong working knowledge of Microsoft 365, Windows devices, user access management, endpoint security, networking basics, cloud‑based applications, and common business systems.
• Hands‑on experience with desktop support, hardware setup, software troubleshooting, mobile device support, printers, conference room technology, and employee‑facing technology services.
• Experience evaluating, implementing, and supporting business applications, workflow automation tools, and AI‑enabled productivity solutions.
• Familiarity with cybersecurity practices, including access control, endpoint protection, phishing awareness, secure file sharing, vendor risk coordination, and incident response.
• Strategic, service‑oriented, and collaborative communicator who can connect technology decisions to business objectives, explain issues clearly to non‑technical users, and work effectively with internal departments, peers, outside vendors, and portfolio company personnel.

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About The Role

Jade Global is seeking a Principal – AI Solutions & Enterprise Architecture to serve as a senior-most technical and advisory leader within the AI & Digital Engineering (AI&DE) business unit. This is a high-impact, customer-facing role that bridges enterprise architecture strategy, AI solution design, and commercial growth — positioned at the intersection of practice leadership, pre-sales solutioning, and thought leadership.

Key Responsibilities

Enterprise Architecture Leadership

• Own and evolve Jade Global's AI & Digital Engineering architecture frameworks, reference architectures, and solution accelerators, aligning with TOGAF ADM and modern cloud-native paradigms.
• Architect end-to-end enterprise solutions spanning AI/ML platforms, cloud infrastructure, data ecosystems, and digital product engineering — ensuring scalability, security, and business alignment.
• Define AI transformation roadmaps for enterprise clients, including current-state assessments, capability gap analyses, and phased implementation blueprints.
• Establish governance frameworks for AI adoption, data architecture, and cloud migration across multi-platform environments (AWS, Azure, GCP).
• Lead architecture review boards for strategic client engagements and internal capability development initiatives.

AI Solutions Design & Innovation

• Design scalable Agentic AI, Generative AI, and multi-agent architectures for enterprise use cases across industries including financial services, healthcare, and hi-tech.
• Architect solutions leveraging platforms such as AWS Bedrock, Azure OpenAI, Google Vertex AI, LangChain, LangGraph, Crew.AI, and Model Context Protocol (MCP).
• Drive the development of proprietary AI accelerators, frameworks, and reusable assets that differentiate Jade Global's service offerings in competitive pursuits.
• Evaluate emerging AI/ML technologies and provide strategic recommendations on platform selection, build vs. buy decisions, and integration approaches.
• Champion responsible AI principles including explainability, fairness, compliance (GDPR, HIPAA, SOC2), and ethical AI governance.

Pre-Sales Solutioning & Business Development

• Partner with sales leadership to qualify and architect solutions for strategic opportunities, crafting compelling proposals, SOWs, and technical presentations that win.
• Lead architecture-led discovery workshops with C-suite and VP-level client stakeholders to surface transformation opportunities and define scope.
• Develop and present solution narratives, ROI models, and proof-of-concept designs during competitive RFP and deal pursuit cycles.
• Serve as the technical authority in client-facing engagements — translating complex AI and architecture concepts into clear business value propositions.
• Build and nurture relationships with key ecosystem partners (AWS, Azure, Snowflake, Databricks, Salesforce, Oracle, ServiceNow) to co-create joint GTM solutions.
• Contribute to pipeline generation through thought leadership, executive briefings, conference presentations, and published content.

Practice Development & Thought Leadership

• Define and evolve AI & Digital Engineering service offerings — including AI Strategy & Roadmap Advisory, Agentic AI Implementation, Shift-Left Testing with AI, and AI-powered Cloud Transformation.
• Create and maintain point-of-view documents, whitepapers, solution briefs, and industry perspectives that establish Jade Global's AI&DE brand in the market.
• Mentor and coach solution architects, senior engineers, and practice leads — building a community of practice around AI architecture and enterprise solution design.
• Collaborate with delivery leadership to ensure architecture-to-delivery continuity, shaping project governance structures and managing escalation pathways.
• Represent Jade Global at industry forums, analyst briefings, and client advisory boards.

Strategic Advisory & Client Engagement

• Serve as a trusted strategic advisor to CIOs, CTOs, and CDOs at key client accounts — providing ongoing guidance on AI maturity, digital transformation, and technology investment strategies.
• Lead Quarterly Business Reviews (QBRs) and executive workshops for anchor accounts to identify expansion opportunities and ensure client satisfaction.
• Support account growth by identifying cross-sell and upsell opportunities aligned with the client's evolving enterprise architecture and AI adoption journey.
• Contribute to Jade Global's internal AI adoption initiatives, serving as a champion for AI-augmented delivery models and forward-deployed engineer frameworks.

Qualifications

Education

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related technical field is required.
• Master's degree (MBA, MS Computer Science, or MS Engineering) is strongly preferred.

Required Certifications

• TOGAF 9.2 or TOGAF 10 Certified (mandatory) — both Foundation and Practitioner levels preferred.
• Cloud architecture certification(s) strongly preferred: AWS Solutions Architect Professional, Azure Solutions Architect Expert, or Google Professional Cloud Architect.

Experience

• 15+ years of progressive experience in enterprise architecture, solution architecture, or technical leadership within IT services, consulting, or technology product organizations.
• Demonstrated experience in pre-sales solutioning, including RFP responses, solution proposals, SOW authoring, and client presentations in a competitive services environment.
• Proven track record of influencing and advising C-suite stakeholders on enterprise technology strategy and AI transformation roadmaps.
• Experience architecting solutions on at least two major cloud platforms (AWS, Azure, GCP) with deep knowledge of cloud-native patterns, microservices, and serverless architectures.
• Prior experience at a leading IT services / consulting firm (Big 4, Tier 1 SI, or specialized digital engineering firm) is highly desirable.

Technical Expertise

• AI & Machine Learning: Deep expertise in Generative AI, LLMs, Agentic AI frameworks (LangGraph, Crew.AI, AutoGen), RAG architectures, vector databases, and MLOps.
• Cloud & Infrastructure: Advanced knowledge of AWS, Azure, or GCP services; experience with hybrid and multi-cloud architectures, Kubernetes, and Infrastructure-as-Code (Terraform, Pulumi).
• Data Architecture: Proficiency in modern data platform design — data lakehouse, streaming architectures (Kafka, Kinesis), Snowflake, Databricks, dbt, and data mesh concepts.
• Digital Product Engineering: Hands-on experience with microservices, API-first design, event-driven architecture, DevSecOps, and CI/CD pipeline design.
• Enterprise Platforms: Working knowledge of Oracle, SAP, Salesforce, or ServiceNow ecosystems is a significant advantage given Jade Global's core client base.
• Security & Compliance: Familiarity with enterprise security architecture, Zero Trust principles, GDPR, HIPAA, and SOC2 compliance requirements.

Soft Skills & Leadership Competencies

• Executive presence and exceptional communication skills — ability to command a room with senior client stakeholders and translate technical complexity into board-level narratives.
• Strong commercial acumen with the ability to connect technical architecture to business outcomes, ROI, and P&L impact.
• Strategic thinker with the ability to operate both at a 30,000-foot vision level and dive deep into technical architecture decisions when needed.
• Collaborative team leader with a proven ability to mentor architects, guide cross-functional delivery teams, and build high-performance communities of practice.
• Entrepreneurial mindset — comfortable with ambiguity, capable of building structure from scratch, and motivated by building a growing practice.

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Customer Solutions Architect

Bellevue • Dallas

Supply Chain

In office

Full-time

Build at Auger

Auger is the autonomous operating system for supply chains. It connects enterprise supply chain systems—ERP, WMS, TMS—into a single data layer, then uses AI to detect problems, evaluate trade-offs, and execute decisions automatically. The platform eliminates the coordination tax: the time and capital lost when disconnected systems force humans to become the integration layer between planning and execution. Actions that previously required days of meetings and manual coordination happen in seconds, within constraints the customer defines.

Founded by Dave Clark and backed by $100M from Oak HC/FT. Headquartered in Bellevue, Washington.

About the Role

You've run the operation. You've lived the consequences of bad systems. You know the gap between what vendors promise and what actually works when things break at 2 AM. You have built technology solutions to close that gap.

Now you'll use that experience to make sure we build solutions operators can actually use. You'll bridge real-world supply chain operations and our product development function. You work directly with our customer's supply chain teams to understand their systems, constraints, and processes. Then you translate that reality into product requirements our teams can build and you'll manage the solution delivery end-to-end. You will ruthlessly prioritize, force precision in requirements, and deliver brutally clear outcomes measured in dollars.

You meet customers with empathy, honor what they've built, and guide them toward transformative change. You bring healthy skepticism about what it really takes to drive operational change. Your insights won't just inform the roadmap; they'll shape what we build. Through speed, transparency, and results, you will relentlessly gain customer confidence.

You will be the single source of truth for delivery. You will consistently maintain total alignment across Auger. You will resolve bottlenecks relentlessly and mitigate risks proactively. You will show extreme ownership in all aspects of the delivery: we are doing this because it’s hard, not because it’s easy!

What You'll Do

• Own the end-to-end delivery of customer implementations from scoping through production launch


• Engage directly with customer supply chain teams through discovery sessions, ride-alongs, and system reviews


• Stress-test concepts and build prototypes to catch edge cases and adoption blockers before they ship


• Translate operational challenges into actionable product requirements with clear use cases and priorities


• Manage stakeholder expectations, timelines, and scope while keeping everyone aligned on outcomes


• Act as translator between customer teams and Auger's product, design, engineering, and science groups


• Run internal briefings bringing the voice of the operator into every product decision


• Raise flags early when something won't work in the field and drive corrective action


• Drive adoption and measure success post-launch, ensuring customers realize value quickly


• Spot expansion opportunities across workflows, business units, and use cases


• Distill trends across customers into strategic insights that shape our long-term strategy

Who You Are

• You've run complex supply chains at scale or built systems to run them. You actually did it, not just managed a team that did. You understand how ERPs, WMS, TMS, and planning systems work because you've lived inside them or built them.


• You've delivered projects under pressure. You know how to manage timelines, coordinate teams, and navigate the dynamics of getting things done in large organizations. You've been the person responsible when things had to ship.


• You're a technologist and ahead of your peers on AI. While others are still skeptical or waiting to see what happens, you've been experimenting, learning, and understanding what AI can actually do in operations. You know where autonomous systems can replace human coordination. That understanding makes you invaluable in building solutions that actually work.


• You empathize with why operators stay committed to legacy systems. You recognize the organizational and financial investments they represent. You understand the rationalized confidence that comes from systems that are "good enough" even when they're not.


• You translate between operations and engineering. You know what matters to a warehouse manager at 6 AM and what a product team needs to build it.


• You have the credibility and conviction to stop bad ideas early and redirect toward what will actually land.


• You want to build and deliver, not just consult. You don't want to write recommendations that sit in a deck. You want to see solutions ship to customers and create measurable impact.

What You Bring

• 8+ years hands-on supply chain operations and/or technology experience at scale


• Proven track record managing complex project delivery in supply chain or technology implementations


• Understanding of modern supply chain systems (the deeper the better)


• Experience driving operational transformation, not just recommending it


• Ability to travel to customer sites

Compensation & Benefits

As part of our commitment to People Powered Greatness, we invest in our team members with competitive compensation and a comprehensive benefits to support your health, financial future, and daily life. The package includes medical, dental, and vision coverage, a 401(k) with company match, and commuter benefits. Total compensation may include a combination of a competitive base salary and equity. Your initial placement within our salary range will be based on your experience, qualifications.

The base pay range for this role is $200,000 – $250,000 per year.

Auger considers all qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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