Exam Proctor
Great Falls College Montana State University
Great Falls, MT
Position DetailsPosition InformationWorking TitleExam ProctorBrief Position OverviewThe Exam Proctor serves as the proctor for online and face-to-face courses at GFCMSU and reports directly to the Testing Center Coordinator. This position requires exceptional communication, organizational and customer service skills. You must possess the ability to work in a fast-paced, multi-faceted environment. Must be able to work independently but also within a team. This position requires the ability to work closely with Faculty, Students, Disability Services, campus staff, eLearning staff and community members.Due to confidentiality requirements of this position, current students of Great Falls College MSU will not be considered.Position NumberDepartmentTesting CenterDivisionStudent ServicesAppointment TypeClassifiedContract TermOtherSemesterIf other, specify From dateIf other, specify End dateFLSANon-ExemptUnion AffiliationNot applicable (Temporary)FTE0.475Benefits EligibleNoCompensationHourlySalary$17.00Contract TypeClassified HourlyIf other, please specifyRecruitment TypeExternalPosition DetailsGeneral StatementThe Exam Proctor will serve as the sole examination proctor for online and hybrid (mixed-mode) courses at the College and will report to the Testing Center Coordinator. This position must have exceptional communication and organizational skills and will work closely with faculty and students in additional to Learning Center staff, the Academic Success & Accessibility office, and eLearning staff. This position will require late afternoon and evening hours, no weekends.This is a 19-hour per week position.Due to confidentiality requirements of this position, current students of Great Falls College MSU will not be considered.Duties and ResponsibilitiesSchedules appointments and answers inquiries received in-person, electronically and/or by phone.Proctors tests as needed for all testing center services.Provides administrative support and assistance for the Testing Center Proctor Coordinator.Receives customers checking in for appointments, instructs customers in appropriate policies and procedures and is responsible for ensuring compliance with test taking regulations.Guarantees strict compliance with agency regulations regarding secure handling of test site information and access.Observes the testing lab, and appropriate conduct of customers, whenever tests are in progress.Ensures all tests are properly submitted to faculty of record for scoring and that all policy and procedure in this regard is appropriately undertaken.Required Qualifications - Experience, Education, Knowledge & SkillsExcellent customer service skills, including demonstrated skills working effectively with the public and a wide range of constituents.Must be able to keep confidential records relating to test material and candidate information.Must be able to become certified and maintain all certifications for multiple test sponsors.Knowledge of basic email and computer skills including Microsoft Office, Windows, Outlook, and basic computer troubleshooting.Ability to exercise sound judgment, and to use initiative and work with minimal supervision.Must be detail-oriented and have the ability to multi-task.Must present and maintain a professional appearance.Cannot be a current student of Great Falls College.Preferred Qualifications - Experience, Education, Knowledge & SkillsAbility to learn quickly and be a self-starter.Ability to work alone.Ability to take and follow directions.Previous proctor experience.Previous work in an educational environment.Previous customer service experience.The Successful Candidate WillSpecial RequirementsDue to confidentiality requirements of this position, current students of Great Falls College MSU will not be considered.Physical DemandsThis position is located indoors in a busy and often fast-paced environment. Walking, standing, sitting, stooping, reaching, and occasional light lifting required. Need the ability to work for long periods of time in an open space with many interruptions. Extensive computer use.This position has supervisory duties?NoPosting Detail InformationAnnouncement NumberS00177PNumber of Vacancies1Desired Start Date02/23/2026Position End Date (if temporary)Open Date01/29/2026Close DateOpen until filledYesSpecial Instructions SummaryQuick Link for Internal Postingshttps://jobs.gfcmsu.edu/postings/1961NoticesGreat Falls College Montana State University is committed to providing a working and learning environment free from discrimination. As such, the College does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the College's mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.Great Falls College Montana State University makes accommodation for any known disability that may interfere with an applicant's ability to compete in the hiring process or an employee's ability to perform the duties of the job. In compliance with the Montana Veteran's Employment Preference Act, GFC MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference or request accommodation, contact the Human Resources Office, Great Falls College Montana State University, 2100 16th Ave S, Great Falls, MT 59405; 406-268-3701; jobs@gfcmsu.edu.GFC MSU's Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the GFC MSU Website:http://www.gfcmsu.edu/about/policies/400policies.htmlGreat Falls College MSU is a tobacco-free campus. Smoking and the use of any tobacco products is not permitted on any College property.